I wanted to take a moment to share my experience from my recent visit to The Second Story. It was my first time coming to this venue, and while the atmosphere initially felt inviting, I left feeling embarrassed and disappointed by the service I received.
I had been enjoying Mojitos throughout the night with no issue. When I returned to the bar to order another one, the bartender — a man with a beard, whose name I unfortunately didn’t get — was extremely rude. He flat-out told me he didn’t want to make another Mojito and insisted that I choose something else. He informed me to look around the room and told me he didn’t want to make the drink. I didn’t understand why because I was not drunk and he did not cut me off. I tried to kindly explain that I had been drinking Mojitos all night and didn’t want to switch because it could upset my stomach, but he doubled down with attitude and dismissed my concern. He made the drink and told me that he was not going to make anymore because he hates making them.
To make matters worse, he did this in front of other patrons, which left me feeling very embarrassed and uncomfortable. He even tried to claim they were out of mint, but I could clearly see that wasn’t the case.
I came in hoping to have a good time, but instead I felt unwelcome and disrespected. It’s unfortunate because first impressions really do matter, and this experience left a sour taste in what could have been a great night. I hope this feedback is taken seriously because no guest should be made to feel like a burden for simply...
Read moreOkay first off, it was a little sketchy but to our surprise it had a great vibe! We did go while it was a soft opening and so the specialty drink menu was limited (you can order other drinks that’s not on menu). Very spacious area, inside and out seating, from the name of the bar/lounge it is on the 2nd floor. Outside area was very chill and decorated nicely. They do not offer any kind of food and I believe that would be a delight to include down the line. Now on to the drinks …Cocktail #4 was delicious 8/10, and cocktail #6 was terrible. Tasted like men Cologne, didn’t have any hint of mango, very strong wood taste, very spicy lol and overall was a 2/10. We also order two Henny/Coke with a double and it was very good. Cell Service inside was terrible, so paying with Apple Pay was getting frustrating because phones wasn’t working properly. They gave us 2 free shots for the inconvenience and the staff/host was truly a pleasure and very understanding. For 4 drinks...
Read moreThe luxury experience you would want when going out. They cater to you and make you feel like Royalty while you are there when it comes to service. The place itself is well lit , the aesthetic and detail with design is completely unique and has the best nighttime lighting inside making the night life experience everything you would want in an upscale bar. You feel safe and secure to be yourself and be around people that make you feel like somebody important. Bartenders Jason and Tatum were knowledgeable and professional, the host Gee was catering and personable with all guest and the DJ was on point with all his music creating the perfect vibe. A complete experience. The owner Dave is on to something with this one! A...
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