Nordstrom Ebar Artisan Coffee — Restaurant in Beachwood

I stopped by to Nordstrom on my way home from some doctors appointments and decided to get a drink. I really didn’t know what I wanted, but I’ve had a taste for banana lately. I asked the barista what flavors she had for an iced coffee of some sort and she gladly told me all the flavors(unfortunately, but not surprisingly) and what she suggested and we started a conversation. She was so friendly and sweet and patient. I ended up going with just an old French vanilla iced latte after all (haha), not to her discredit. She even wrote down the address of a spice place in town to try out. I believe her name was Miranda. And it was a simple act of kindness and a small conversation, but it really meant a lot to me after having some not great discussions at the hospital. I am usually pretty quiet and shy and don’t strike up conversations with other people I don’t know. There are those instances though when you just get really good energy from someone and it opens me up enough to have a nice interaction. It really made my day and I just wanted to put it out there that Miranda was a great barista, had wonderful customer service, and made a...

Tiny coffee shop located next to Nordstrom in the Beachwood Place Mall. The staff is super friendly and helpful. They offer great tasting latte's, tea's, smoothies, pastries and snacks. The price of a Pumpkin Spice Mocha Latte in a grande mug was a little higher than expected at $6.50 though. The indoor fountain by the seating area makes it nice and calming and filters out other conversations. There are no outlets to charge devices so it would be difficult to work remotely here. This place is a great option to get your coffee fix...

Super rude staff. No manners. Waited for a coffee for maybe 25 min and watched 4 others get served before myself. Forgotten about when I’m looking right at you. Weird. Mistakes happen, but apologize… Instead, some employees decided to text and make their own drinks. Unsanitary. The man with the longer brown hair was unaware of...