Mk's Sushi of Bedford — Restaurant in Bedford

It saddens me to leave this review but this was my experience. To give further context me and my fiancé have both work in the service industry. Today we went into the restaurant and got seated for a table of 2 we waited for 20 minutes and no one approached us, no drinks were offered, nothing, our table next to us were getting served circles around us. I got frustrated and asked if we could put our orders to go. After that we finally got greeted from a server, and I assured her that we were taking our order to go. Upon waiting for our to go order we saw a table get seated and get their drink order. At that point we got up from our table and waited up front, the host apologized and stated one of their servers called in, and us not getting service was a miscommunication, but ushered us to pay for our to go order. I paid full price for 2 entrées. That is when I finally got offered a drink, I asked for water. I waited an additional 10 minutes for my order and my drink finally. While I watched the table we left get seated and served, and other party’s get served too. In the service industry, my solution would be a managers comp and apology from a manager/owner or maybe from the beginning just closing off a section and saying that there’s a wait time because that’s completely normal in a restaurant industry. But none of these things were offered to me therefore...

Terrible experience. I've been three times and between the food and service I'm very irritated. Today was the worst. I sat at the bar. The bartender did not acknowledge me for a good 10 minutes but was very accommodating to a couple at the bar. Finally she turned to me and asked what I wanted I asked for a drink and she rushed to make it and then walked away. I sat there confused and starving. A Hispanic waitress came to the bar so I asked if I could order food. Rudely she pointed to the waitress and told me she was my waitress. The bartender came back and I had to ask for a menu. her excuse was she thought I only wanted a drink. Because she really was not assisting me I missed happy hour. I finally got my food and of course the bartender disappeared....I was done and I sat there for a good amount of time looking at the staff talking among themselves and very few customers. I got up and asked one of the chefs for a to go container. Finally the bartender comes back again to give me my check. I could not believe the service and she didn't even make my drink correctly. My sushi roll was ok but definitely not worth the price for sucky service. wont return and called my friends to spread the word about this...

FOOD IG: @northtx.gemz •••• 🍒 WHAT THEY’RE KNOWN FOR: SO many kinds of sushi. A huge variety and quality is never sacrificed! 🍒 THE VIBE: very spacious inside. Modern and clean! The outside is deceiving because the inside is cuter than you think. 🍒 PRICE: ~$75 🍒 WOULD I COME BACK? Yes! •••• Overall Rating: 10/10 A hidden gem! Definitely making this my go-to sushi spot because the quality here was great and the choices are immaculate ✨ The service here is amazing. Everyone is incredibly nice even though we came close to closing (lol sorry) they were still accommodating and welcoming (we left like 10 minutes after closing don’t worry!) We honestly ordered way too much food (as usual) lol but highly recommend the sashimi platter which was only $30 which I thought was a great deal for the large cuts of fish. I loved the fireball roll you can never go wrong with a deep fried roll. The MK roll is the same you can’t go wrong with a cucumber wrapped roll. I highly recommend the heart attack which is my personal favorite at any Japanese restaurant is the deep fried jalapeños! This place is perfection and is so underrated. Definitely check it out, they have a Fort Worth...