The manager, Tony, needs to improve on his customer service skills. My friend and I decided to meet at this place. We were going to eat but decided to catch up first. Before you know it, it seems that 1 hour had passed. The manager then came to our table and very loudly said to leave Panda Express because we did not order anything. Other customers heard and came to us to tell us how the manager behaved poorly. It is clear that this manager still needs to work on his communication/customer service skills. I asked to speak to Tony again and I apologized for overstaying. I told him that time flew by and I did end up ordering something. I asked Tony to please not address future customers this way since he yelled at us. Tony said he did nothing wrong and I asked him to apologize to us. He refused to apologize and kept trying to talk over my friend instead of just listening. I thought this was going to be a great learning experience for Tony but that wasn’t the case. I’m extremely disappointed in his behavior and I hope he...
Read moreIt's been 50/50 everytime I order here. Sometimes the people here are rude, sometimes they're nice. Sometimes they give you good chow mein, sometimes it's all the veggies and no noodles.
Decided to uber eats today, and it couldn't be worse. My chow mein barely has noodles; it's like they waited for an online order to dump the old and mainly vegetables kf what is supposed to be "chow mein" into my plate. Having to pay for an already pricey plate, where they don't even stack like other Chinese places do, and then they give you only vegetables on what is supposed to be "chow mein" is terrible.
In my photo, it looks like there's a good amount of noodles, but honestly every but is pure vegetables. If I wanted vegetables, I would have paid for the side of veggies.
I want to support this place but they make it difficult. The one on Florence in Bell was the best at serving and making sure you got noodles in your chow mein but unfortunately they...
Read moreIm only giving it a one star because its been always my go to panda but after the experience from today i wont return if this issue isn't fixed. when i was ordering the lady with the black shirt (manager?) i asked her to put me rice as an entree she didn't ask me which rice i wanted so she put me from the brown rice and when i asked her i didn't want that one she looked bothered and gave me attitude to change it making it seem like it was my fault when she didn't even ask , and when i was eating my food i noticed she didn't remove all the brown rice she put in my plate and i had to go out my way to remove it ALL that i just decided just not to eat it because its not what i wanted. My experience at the bell gardens panda express was not good i wish they would have more communication instead of just assuming things. the added picture is just so you guys could see that this isn't fair that i paid for something i...
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