Walked into subway to grab a simple sandwich, and the food preparer was very rude! He did not greet me and looked as if he did not want to work there, let alone, serve any customers. The date is February 16th, 2021, and the time is 2:50PM. The food preparer rushed me through my order and when I asked how come there was a tip included into my purchase that I did not allow, his response was that “Subway” just started doing this a week or two ago and he followed through by dismissing me after he answered. I wasn’t even given a chance to respond. This was a very unprofessional experience by an unpleasant employee, and I will not return here unless the employee has a training on ethics or is permanently removed. I am a resident of Belmont and I have never encountered this type of experience throughout my years of being here. Very dissatisfied and certainly lost my appetite, and not to mention I feel robbed because of the tip that I did not add. Why would I tip someone for service as such! Very...
Read moreI can honestly say this is the absolute worst subway I've ever been to! Had to wait 10 min for the one worker to get us started because he was working on door dash orders. The owner or manager came out of the bathroom nonchalantly and didnt help until another 10 min passed. Everything was filthy( from the ceiling to the floors) 🤢 The bread they toasted was ripped apart and wasn't even toasted. They were out of subcrunch, bell peppers, and even black pepper.. all the drink lines needed to be replaced (tonic water taste). Flies flying around everywhere. The manager or owner that was on site could care less and it def showed. We should have just left after seeing the first impression of cleanliness. The only thing we didn't see were roaches, but based on everything else I'm sure they are there. Theres no way they scored an A for inspection. If you don't have a sense of quality in your work or don't want to run a business, then don't do it. I promise you'll be doing yourself a favor staying away from...
Read moreWas very disappointed with my visit to this subway. I have been eating food from here since 2019. And never been told until today they had to follow the menu down to the tee. My fiancée wanted a BMT with turkey instead of ham. And the lady wouldn't do it. Wanted to charge me $3.69 for the turkey on the side. With the ham still on the sandwich. She repeated to tell us everything is weighted and we can't swap out meat. Gave a huge stink about it. IF EVERYTHING IS COUNT AND WEIGHED WHY WOULD IT MATTER IF WE GOT TURKEY INSTEAD OF HAM ON A BMT. ITS WOULD BALANCE ITSELF OUT. Also we online order this meal. Order was suppose to be ready at 2:45. We came in to fine out it wasn't ready. We had to deal with the turkey issue. No one was wear any hair nets or hats behind the corner. Which is very disgusting. The subway associates didn't even apologize for the layer of confusion with...
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