Caribou Coffee — Restaurant in Bismarck

I am a regular customer who comes to this location frequently. This used to be my favorite location because of the people that work there that is no longer true the service has really declined since some people have left. I stood at the counter this morning having went inside to avoid the drive-through that had one car at the window and one car waiting as they proceeded to tell me that they would be right with me and continued to then take three, 3! More drive-through orders in front of me as I was standing there as the only customer so I left they will not get my business today. Customer service should be more...

Recently had an experience at the east side Caribou that warrants a shout-out to the Manager Cole and his staff for going above and beyond to correct a service issue and make it right. Cole handled himself very professionally and with sincere intentions to provide the best customer experience possible to ensure complete...

Had a friend that could literally hear the employees saying rude things about her behind the counter about how her order was inconvenient and telling each other they shouldn’t fulfill her request. On top of that, they didn’t give her back her change. The drinks are fine but I will not be returning because of the...