I don't usually do this, and honestly I'm ONLY doing it now, because this has happened SEVERAL times at this location. I live in between this location and the GV location. Depending on my runs depends on if I stop HERE, because GV is my preferred location for MANY reasons. Anyway, today around 5:45p I pull into the drive thru, I ask for a "Small cheeseburger meal w/sprite" the WITCH working the drivethru says "So you want a kids meal." Not a question, a statement. So I respond "Uhhhh I'm not sure, I usually just say a small cheeseburger meal and they..." before I could finish my thought she asks me about applesauce, cookies, or whatever. So I say "You know what, can I just have a cheeseburger, a small fry, and a small sprite". Still, being as pleasant as I can although I'm now irritated. She BARKS BACK "WELL I WAS TRYING TO SAVE YOU SOME MONEY, ITS CHEAPER THE WAY I WAS DOING IT" first of all, don't run my pockets, if I ordered it, I can pay for it. 2nd, why is THIS THE ONLY LOCATION THAT CANT FIGURE OUT A DAMN CHEESEBURGER MEAL! IM NOT A PARENT OR A CHILD! I DONT WANT A KIDS MEAL! I WOULDVE ORDERED THAT IF I WANTED THAT. I then tell her "You don't have to be rude and get smart." She cuts me off again, "IM NOT GETTING SMART" .... uhhh you ARE! SO BEFORE I CAN SPEAK AGAIN SHE YELLS, LITERALLY YELLS, THE TOTAL! I then say NO MA'AM YOU CAN KEEP IT! I then drive PAST MY HOUSE to the GV location, and get to the drive thru and say "HI, can I have a small cheeseburger meal with a sprite". The COMPETENT TEENAGERS say "Is there anything else I can get you?" PERIOD (RECEIPT UPLOADED WITH REVIEW). I HATE THIS LOCATION. THE EMPLOYEES ARE RUDE, they act as if you're inconveniencing them! I work in customer service, THIS AINT IT! I FOUND OUT THE LOCATIONS HAVE DIFFERENT OWNERS AND IT SHOWS!!! In the quality of employee, AND food! I promise, I intend to YELL FROM THE ROOFTOPS, STAY AWAY FROM THIS LOCATION UNLESS YOU HAVE TO! and to the speaker box THUG with the attitude for $15/hr.... we pay for our food, not however YOU feel today. It took the God in me not to come inside, especially with this receipt after going to the other location. We all have bad days, and today was one for me, YOU MA'AM MADE IT MUCH WORSE! there are a few WONDERFUL people who work in this location, A VERY FEW! JUMP SHIP! misery loves company and clearly, this is the MISERABLE BK. I thought I got it MY way, well, HERE YOU GET IT THEIR WAY!!! Uhhh ma'am, In case you need to know how to properly serve a customer, or ring in this SIMPLE ASK... PLEASE SEE ATTACHMENT OR SEEK TRAINING! The kids on Buckner Tarsney are...
Read moreMe and my family went through the drive thru last night around 8:00 PM. We got 2 kids chicken nugget meals. 1 chicken sandwich meal, 1 Double bacon cheeseburger and 2 small fries. We got home to eat our food. Everything tasted fine until my boyfriend threw up his chicken sandwich and noticed the inside was raw so he stopped eating and immediately ran to the bathroom and threw up more. He gave them a call and the man on the phone was very disrespectful to my boyfriend, trying to denie that it wasn’t raw when it was. Told us all he can do is give us a refund. We wanted corporates number at that point. Now for me I had 3 French fries, didn’t even bother eating anything else and ended up puking it all up.. it’s like the oil hasn’t been changed in forever because that’s what I threw up . I threw up at least 9 times so far since last night, and had the liquid runs. I am almost due to have my baby and now I can’t eat, drink, anything because I will throw it up when I was perfectly fine before eating. We will...
Read moreI come here all the time and get the junior Whopper meal for two. It's only $4 can you get so much. Just one junior Whopper is good enough for me and I always add extra topping. This is something you buy through the app also. Do it ahead of time and then when you get there just give them the Code and get your discounted options on the app. The only reason I give it 4 stars is because when you get there the lines are always so long in the Drive-Thru. That's been the way I've been used to going since the pandemic you haven't been able inside. But now I think it's opening up inside so that will be good too in the lines might not be so long in the Drive-Thru. The only other negative is going around the circle in the Drive-Thru are the curbs. It's a challenge for me to make the circle the window. And a couple of times I've hit the curves out in the parking lot it's just so...
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