I previously had a good rating when they opened BUT.... Not only have I watched them disrespect employees, but to come in and all you see is them on their phones WITH GLOVES ON then make food without changing them is disgusting. That is one MAIN NO NO they learned not to do when the get their food handlers. They refused to accommodate someone pregnant because it wouldn't be fair to have someone on 1 thing and no one else even if it's the only position that would accommodate them. Instead they just pull them off the schedule besides a mandatory holiday. Under federal acts it's illegal to deny any accommodation to someone pregnant if there is a position that can. I have also listened to them state " Your not the only one pregnant, if they can do it you can also" which is absurd because everyone is different and no 2 situations are the same in any manner especially health issues. ITS THE DEFINITION OF DISCRIMINATION so I wouldn't allow anyone to work for such people nor put money in the pockets of those who allow this to go on. Given I doubt the owners know anything about what's going on in their stores never the less what their...
Read moreMo’Bettahs has a much better flavor than other similar restaurants in town. However, the service was abysmal. The person working the window with dyed blue hair was extremely rude/inconsiderate. I asked if I could have some sauce, and they proceeded to say, “What do you want? I’ll have to charge you for it.”, when they included NO sauce in my original order, which I thought was included for free. There was no comment or customer service when that person realized the mistake, just threw it in the plastic bag. I didn’t mind, then I realized they also forgot my spam musibi. I politely acknowledged that a part of my order was missing, and they didn’t say a word. They grabbed the musubi and aggressively handed it to me, without saying a single word, and shut the window.
For a simple order, and two mistakes on the employees part with no remorse for the paying customer, it left a sour taste in my mouth. Food is better than Hawaiian Bros, but the service through the drive-thru is not worth it. Customer service...
Read moreI wanted to like this place that’s why I tried it again. First time we went there we did dine in. The second time I tried it was through their drive thru. Here’s my honest review: Pros - teriyaki steak and pork were very tasty. We tried the other meats as well but in our opinion the steak and pork were the best. Mac salad is better than competitor’s down the street. I like that there are more meat options as well. Cons - value for the money didn’t match up. They’re not as generous with their portions for the price that they’re charging. Service through the drive through was slow during lunch where there wasn’t a whole lot of customers inside or at drive thru. They ask you what kind of sauce you like but they forget to include it in your to-go bag. For the wait, you would think that they would have double checked that the full order was included in the bag. Maybe it was just an off day for the people working...
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