This is a serious warning to anyone considering ordering from Shahi Biryani in Bolingbrook. We had a party at our house just one mile away and ordered a large amount of food from them. We picked it up ourselves and came straight home, no delays. The moment we opened the pans, a strong spoiled and rotten smell came out. It was clear something was very wrong with the food.
We immediately called the restaurant to let them know, and the person who answered was extremely rude. Instead of taking responsibility, he blamed us and said we must have done something to the food. When we asked to speak to the manager, he refused. We called again later and were told the manager would call us back but no one ever did. Even after several follow-ups, we were ignored.
When our bank finally contacted the restaurant, the manager (Mir) lied, saying we never called and even claimed we ate the food and just wanted a refund. This is completely false and shows how little honesty or accountability this restaurant has.
The most concerning part is the food safety issue. The smell and condition of the food made it clear it had been left out for hours or mixed with old batches a clear case of cross-contamination. This is not just bad service; it’s dangerous. Serving spoiled food can make people seriously sick, especially children or the elderly.
No one deserves to be treated this way, and no restaurant should get away with serving food that could be potentially deadly. I strongly urge everyone to be cautious and think twice before ordering...
Read moreWe have been waiting for authentic Hyderabadi Biryani for years in the Naperville, Lisle, Bolingbrook area. And I must tell u this is IT. Authentic, and delicious. Their Biryani has the perfect Hyderabadi taste. Not every restaurant can make Maarg. But Shaahi Bolingbrook knows the correct recipe. Their Maarg is VERY DELICIOUS by far the best one I've had in the entire chicago land. The ambiance is very nice. LOVE the idea of having a combination of restaurant and coffee café together. Service is good. The server who took our order was very polite and friendly. On the whole it fits the name SHAAHI and...
Read moreThis restaurant is honestly not worth your time or money. Don’t come here the food isn’t tasty nor is the service any good. We went in and it was barely busy but had to wait an hour for our food and others who ordered before us received their stuff first. Truly disappointed and won’t be coming back here again. We ordered and couple things and were later informed that they couldn’t fulfill the request because they didn’t have it available but was the point of letting us ordering it in the...
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