Milk Street Cafe — Restaurant in Boston

Good food. Great selections. Need to evolve and promote eco-friendly practices and demand the same from its consumers. Great that the bowls are paper, at least. But paper comes from trees. How about some real reusable dishes? If guests don't want a plastic lid and tape to cover their meal they are about to consume, this should not be forced onto them. Why are there still plastic straws? Plastic utensils, you kidding me? At least offer reusable silverware. Apparently this business has never observed a sea turtle debilitated by a plastic straw chronically embedded in its nasal cavity. Why is so difficult for businesses to think about their environmental impact and the fact that most plastics they sell will contaminate the ocean...nearly a stone's throw from their front door. But the responsibility is as much on the consumer. Why does no one travel with reusable cutlery on their person? This throw away society takes everything for granted. Can each of us be better, please? Can each of us reflect on how to minimize one use plastics and papers. Stash a cutlery set and a folded reusable bag in your purse or bag. It's...

Hire cashiers that are not rude and can multi-task. This review is based solely on my customer experience not the food (which is pretty good). As a tenant at 50 Milk Street, we are given access cards that provide many perks at the building. One is a 10% discount at the Milk St. Cafe. When I presented my discount card as she was ringing up my item, she rudely stated "I can't ring this up and look at your card at the same time". When I went on to say, I just want to make sure I'm getting my 10% she stated "you are"as if this was a bother for her. My advice to Milk St. Cafe Management, hire cashiers that want to work there, teach them customer skills and the concept of their money in exchange for your employers goods keeps you employed. And finally, hire people that can take .25 seconds to look at card and then go back to a task at hand without becoming distracted and confused to the point that they lash out at the customer. Also, note there are at least 20 other lunch options within a 1 block radius. Competition is tough. Keep that in mind...

I used to frequent the place in 2008-9 while travelling for work to Boston. Since then they renovated, added meat selections, and became a micro food court of sorts. To sum it up, they went from good to awesome: I gave the place 5 star review, but in my book 6 or 7 stars would be fair. The only shortcoming I could find is they close early, 3 pm in the winter, but I guess there is not enough business in the heart of business district in the evenings. The food is delicious and is of the highest freshness and quality. The variety is assured by menu rotation, and I can attest that coming a few days in a row. The staff is friendly, helpful, and very accommodating. The prices are fair and reasonable, especially given the serving sizes. And the matzo ball soup I had there today was fantastic, just...