Revival Cafe+Kitchen — Restaurant in Boston

TL;DR: If you need a quick, healthy, and delicious meal and/or coffee, this is the place for you! Their prices are reasonable, their ingredients are fresh and yummy, and the staff very friendly.

I've gotten a few meals here after starting to work in the area, and it's safe to say that in just a few weeks, they've won over my loyalty and I plan on being a regular.

The staff are always laid back, friendly, and hard working here. Additionally, if you come in regularly, the staff will remember you and make you feel especially welcome, and they will work with you to get the coffee and/or food that makes you want to come back.

I have a dietary restriction around pork and shellfish for religious reasons, and they are able to accommodate that with protein swaps and/or removals. They also have other food restrictions labeled like dairy free dishes, vegan dishes, dishes with soy, gluten-free stuff, nuts, and probably more.

Their coffee is also delicious, with a focus on light roasts. I didn't used to like light roasts too much, but the way their lattes pair with the coffee and the good quality of the coffee itself has changed my mind on that. The batista is especially friendly and will work with you to help get the cup of coffee that you want and/or need!

Overall, there's something for pretty much everyone here that wants a good coffee, breakfast, or lunch from a convenient...

I came to revival on a Thursday afternoon, and it was pretty quiet. The inside was well designed and the staff was decent. My issue comes from the food and food quality. I ordered an iced matcha which is slightly sweeter than I prefer but otherwise good. The problem was with the chickpeasy salad. I was unaware that the salad came tossed with dressing, and before I took it from the hands of the person handing it to me, I asked if it was possible to get it remade, as the salad was drenched in dressing. He assured me that it would be able to be remade. 5 mins later, it was remade and was excited to try it. Much to my dismay when I removed the cover on the salad I was hit with a smell that wasn’t fresh and all of the toppings still had dressing on them with some looking like they’ve been rinsed. I am not sure if the person who remade the food didn’t think I would notice, but I notice food quality and presentation. If you zoom in, you can notice the poppy seed dressing still on the chickpeas, radish, and pickled onion. The cucumbers were soggy. I could not eat it. I didn’t approach the staff about this matter because there’s an obvious lack of concern for patrons health and proper food safety practices. The drink was okay. I...

Pretty decent breakfast sandwich that was unforgivably marred by their deceitful, insulting, and unscrupulous decision to add a 5% “hospitality” fee to the bill (in addition to that absurd practice of flipping the charge screen around to ask for a default 20% tip for handing me a wrapped and premade sandwich and pressing the lever on the drip coffee machine).

This kind of practice should be illegal.

Here’s a “tip” - if you can’t sustain your business without making your customers feel ripped off in principle, you can’t sustain your businesses. Disgusting practice and...