Auntie Anne's — Restaurant in Bowling Green

I was in the mall on a Tuesday afternoon at 3:00. While leaving the mall I usually grab a cup of pretzel bites at this location. Normally they are fantastic but today they were awful and I threw away my $7.68 worth of product.

The pretzel bites were not cut into bites at all just like the girl that couldn’t get up off her chair she didn’t bother cutting them up either. They had been sitting quit a while. To the fact they were crusty with dryness and not warm either.

I didn’t return to the store because the 2 girls working there were on rolling chair’s and didn’t bother getting up to wait on me so why would they care of if they were dry and crusty. She knew when she sold them to me.

I know how hard it is to find help now a day, I to own my own business, but that was very uncalled for. I will not ever buy them again in the middle of the afternoon only when I can smell them cooking and make sure they don’t pull a fast one on me again. Frustrating to...

Only gave 1 star because I had to. Very disappointed in the unprofessional staff they have working there. On Veterans Day we were greeted by Michael, whom stands at the register chowing down on the product. We were told earlier in the day that veterans receive a free pretzel. As a veteran, we asked Michael about it - whom snickered and responded with, “is that really a thing?” As we walked away, I was shocked to hear “always expecting a hand out”.

To the owners of this store, you should really evaluate who you have representing your business. As for Michael, my husband and I fought for your freedom so you could openly express your opinion,...

I purchased a bottle of water and a cup of pretzels it was $9.65. The pretzels were so dry and hard that I took them back and was given another cup that wasn't any better. The young lady informed me that they were just cooked. They were burnt on the bottom as well. She said she didn't see anything wrong with them...I guess everything is getting high but it's to high to pay for something that you can't eat and...