Park Place (formerly Sopranos Grill - Braselton) — Restaurant in Braselton

Update... 12/3/2022 Was driving by and saw the new name and thought we would give the place a new try. It was 1245 when we walked in and there was no one at the door. We waited for a few moments and nothing. Walked out and will never be back...

Less than 1 star if Im being honest in the review...

My wife and I have been visiting this restaurant for the past 7 years and unfortunately this evening will be our last visit. My wife was not happy this evening and we know when the wife isn't happy then no one is going to be happy. Our dinner order was mozzarella sticks for the app and then a Rueben for me and fish and chips for the wife. First, the timing was off because we had not even finished one stick a piece of the app and the entree is being delivered. A bit quick for our taste but forgivable.

However, the fish and chips platter that is listed at $15 approx, is nothing more than 4 Gorton's fish fillets and a mound of waffle fries and slaw, which may or may not be freshly made, we didn't taste it. The shape of the fish patty is tell-tale that its nothing more than fish from a bag, unless Sopranos kitchen can state that they freshly shape their fish into the same trapezoid figure that I can buy at the store..... The menu advertises the fish and chips plate as being haddock fillets and appears to be freshly fried fish fillets with the fries, sorry but not what is delivered.

When we go to a restaurant, especially non-chains, we expect made to order food, especially from a small venue as Soprano that is not "chain" food. We do not expect to have a plate of frozen " fish sticks" plated for customers at 15 dollars. Needless to say, we sent the item back and my wife enjoyed their Goomba BLT, although it was missing mayonnaise until asked for.

In going to any reputable restaurant, I can forgive pre-made apps as you kind of expect it depending on the choices, but not for an entree listed for $15 a plate, when a bag of ten frozen Gorton's fillets retails for $6 a bag to John Q. Public. If we wanted that kind of plate, we could have fixed it home for less than the 15...

Stopped in with a family of 5 (2 adults and 3 kids) upon bringing us our drinks the waitress (Felixia) told us "Oh, I think I'm burning your bread" then brought us the burnt bread and asked if it was ok "Some people like it like this" and offered to bring us another. We politely declined and she brought us another after we finished that one anyway (totally fine and appreciated). My date ordered a Broadway club which turned out to be a huge, delicious looking sandwich. The kids menu said "Kids Pizza" so we asked for pepperoni. I ordered the Fish and Chips, the 10 oz of Haddok and waffle fries sounded delicious. When we recieved our food the kids pizza was the greasiest thing I'd ever seen aside from the bread, my partners sandwich was great but her fries were so overdone they snapped like twigs, and my two pieces of fish were obviously the breaded fish filets you can buy at Walmart in the frozen food section (see attached photo). I asked why the fish didn't look like the ones in the picture and was told at first that I was looking at shrimp, then was told by the manager that it was the chicken fingers and that "The chicken is made in house and very delicious" When we finally recieved the check after rude and spotty service we were charges for an extra drink, told that the pepperoni pizzas had an upcharge, and the barbecue sauce was extra, he childrens drinks were the same price as the adult drinks, and we were struggling the find a way to pay the bill that was $20 more than expected. I finally had someone Zelle me the money to cover the tab and couldn't afford a tip (not that I would have left one after the awfle experience the waitress gave us) I was followed outside the restaurant by the waitress who was cussing and screaming at us as we tried to leave. I am beyond appalled at the service, the quality of the food, and the hidden prices on everything. I will never be back and I hope this place gets a real overhaul on staff and product. They desperately need it. The fish in the...

I worked in this trash heap for a short time. Employees are treated as less than what they are. Overtime is never paid and the owners are entrenched in more drama within the store than you would believe. But that's no concern to someone who may be thinking of trying this place out...how about the food? Here's a quick story. A customers steak was undercooked and she ordered a new one. The server tossed the 1st steak in the trash and asked for a fresh one. The owner, who was beside himself that anyone would send food back, pulled the original steak out of the trash and forced the grill cook to cook and re-serve it to the lady, who immediately noticed that it was the same steak, but had no idea that it had been in the trash. So word to the wise, don't send food back if the owner is around. The meats that they order are the bottom of the barrel, cheapest proteins that their food service company offers. Especially the chicken, which I never ate and never would have because I saw it when it came in "fresh". Ground beef for hamburgers come in as "tube meat". The wings would be a safe choice. All other meats such as shrimp and "philly steaks" come in frozen and that which does come in fresh, such as the ribeye and fish, gets frozen after being portioned. "Chef Mike", which is a clever term for an overworked microwave, does most of the cooking/reheating of at least 60% of the entrees. An easy way to tell this is the bubbling cheese and scorched edges on items such as the lasagna. I will give them credit when it comes to cleanliness. The kitchens in both locations are extremely clean and this is due to 2 great kitchen managers. Which are about the only people associated with the company who give 2 Fs about it. And if it sounds like I'm a disgruntled employee, I most definitely am. They shorted me almost $200 on my last check after I worked over 100 hours in my last 2 weeks, which allowed the owners to take a family vacation. So to the 2 owners, Nick and Chris, you're welcome...