I hate to write reviews like this, but after a few recent dealings, I feel compelled to write this. I have been coming to this restaurant for the past 3 years and almost every week have been spending anywhere between $50 - $100. The food has been great up until a few months ago, but because I have been coming to this place for such a long time, I still continued to give them business, especially since restaurants have been hit so hard during the pandemic and I wanted to do what I can to make sure they stayed open. About 3 weeks ago, I bought food for 6 people plus appetizers (you can estimate the bill amount) and I asked them for 3 fish sauces on the side (the containers are very small). Since I have been coming here for so long, I did not think this would be such an unreasonable ask. The person at the counter said I would have to pay 50 cents each for the fish sauce. I was quite surprised by this especially since I have never had to do this before, even throughout the pandemic and this was a pretty big purchase I was making. Nevertheless I paid it.

The next unsettling event happened last week when I placed an order for 4 people (for my office) and an additional Thai Iced Tea. When I went to the counter I asked them specifically if they had already made the tea or not. They said they hadn’t yet and I asked them if they could take it off the bill as I realized I didn’t want it anymore. The Thai Iced Tea costs $3.50. The person at the counter proceeded to tell me that I can never again place an order on the phone, and that I would have to come and wait in line to place an order.

It is with much regret I am writing this one star review. As I said, the food quality had already decreased over the past few months, but I continued to go there since I thought I knew them. Regardless of the amount of business one gives them, I believe customers should be treated better (I myself run a small business and work endlessly to make sure that my customers are treated well). I cannot imagine treating anyone like this. I would NOT recommend this place any longer. The food is no longer good, and you leave with a bad taste in your mouth after being treated so poorly.