Dunkin' — Restaurant in Brown Deer

The food and drinks were decent. My only concern is that the two times I have been here, my order has been wrong each time. The staff is very kind, but there seems to be a lack of training and understanding in the order process.

Edit: I came here again to give it another chance after weeks of its grand opening. The drinks were decent, but they got my order wrong AGAIN. I ordered half a dozen donuts and told him 6 flavors I wanted. I looked at the receipt, and I'm charged for a dozen donuts (6 random flavors and the 6 flavors I mentioned). I decide not to fuss over it, and I take the dozen donuts. When I get the donuts, they are absolutely disgusting. Cold, dry, and stale. I wouldn't be surprised if these are two days old. $30 down the drain because of an order gone wrong, and they're disgusting. Do not open a business if you mainly sell donuts but can't even serve donuts better than basic grocery store or gas station donuts. What a shame. Never again would I recommend anyone to come here.

P.S. there was a fuzzy dusty hair on one of the donuts and a piece of paper stuck on another donut. That's gross. I've given this place too...

Do not go to this location unless you want incorrect orders. Also, don't even ask for a refund because after returning the items because they do not do refunds. There is no sign posted and it's not on the receipt. (Drive thru) I went there twice both times they messed up. 1st time I ordered a sprinkle donut for my son. They told me they didn't have it at first but then they said oh yes we have it. I received my order, pulled off to find 3 jelly filled donuts. When i requested a refund then the employee could not understand me due to a language barrier. Today I ordered a bacon egg and cheese sandwich only to find there was no bacon. Came back a few hours later and was told I could not get a refund l. The manager was very nice. Offered my store credit. Do...

They ignore orders placed on the app. No matter how long in advance you place the order is NEVER ready. You walk in, say you placed an order on the app and then they look at the order. This place is very conveniently located so I keep trying (probably six times) but I can’t get them to look at the app orders. It is a nice, clean location and the employees are very nice, so it is a shame that they don’t pay attention...