Panera Bread — Restaurant in Bulverde

Decided to try this new Panera Bread & was disappointed. We arrived about one & a half hrs before it closed. Dining area is small but very clean. We had to order on a kiosk. First of all, they were “sold out” of baguettes ( a favorite part of Panera) They were also out of ice tea, & several other items on menu. I picked sourdough bread as the alternate for my half Italian sandwich & a chicken rice soup for my pick 2. We eventually saw an employee when we waited by register to get our drink cups. Received a text when our order was ready. Very disappointed in my order! The half sandwich was an extremely small 2” square, & instead of ham, had turkey on it. I was not notified of the change to my order. My Apple was all bruised up. But the chicken rice soup was hot & tasted great, just no baguette with it. I know it has only recently opened, so I will give it another chance later. Meanwhile, I will continue to use the Panera I normally use, even though it’s...

Granted, it's been years since going to a Panera, so I was looking forward to treating myself to this new location near me. I always thought of going to Panera was a destination dining, an experience, and this fell way short. This location is set up it seems to cater to drive thru and pick up. One way parking lot flow as well. I dined in and they have kiosks to order. It been a while like I said, so it took a bit to navigate through. Then it asks for a tip at the end, and I had yet to have any human interaction. Then when done it wanted me to rate my experience....really. I just bypassed instead of a one starring it. I got a sandwich and soup, and a drink and pastry for dessert. Out of baguette at 1130am by the way for the soup. The food was great as Panera does, but likely won't be much of a regular. Maybe a drive thru hear and there, but overall disappointed, especially the excitement in seeing one open near my area. Do old style Panera's...

10-21-25, about 6:30-7:00 PM. In the drive thru, my son ordered a whole sandwich for himself and a Greek salad for me. It took more than 10 minutes to place an order and another 10 minutes to receive the food. He received a half sandwich rather than the whole sandwich he ordered. At first look, I didn't see a problem with the salad. I opened it and then realized there were a few pieces of green lettuce that appeared to have been added to top dress the salad. Underneath, the lettuce, cucumbers, and tomatoes were brown, squishy, and frankly, rotten. It was disgusting. I had to immediately dispose of the entire salad. Before this, I enjoyed eating at Panera restaurants for years as well as picking up take-out meals for my family. I was excited when a Panera's opened nearby. This is definitely the last visit to...