Taco Bell — Restaurant in Bulverde

Today I walked 7 miles. In the blistering heat. The only thing that got me through this immense physical strenuation? The thought of a warm, juicy crunch wrap.

Alas, the nearest Taco Bell on my way home is curiously low rated, I shrug this off… how bad could it really be? Well, fellow google reviewers, let me tell you about this Taco Bell.

I order ahead on the app as my stomach growls, eager for beans. I shivered at the thought of a baja blast, so cold and gentle on my dry mouth. The total comes to a hefty $14.44– an expensive but worthy treat after my harrowing journey.

20 minutes pass after I place my order. We arrive to the gates of heaven— the door of taco bell practically aglow with promise of delectable food. I skip through it. Then, I notice something is amiss. On the table for mobile orders, I see no such thing. 10 more minutes pass. I begin to ponder eating fire sauce packets or cupping soda into my mouth. My brother goes to check on the order. The employee says he’d go check on it. He may have— but it was no use. 20 more minutes.

It is now 5:02. I am so hungry. So thirsty. So desperate. We ask once more, and a new worker (or possibly just a servant of the devil masquerading in the uniform of an angel) responds, “Oh I was just about to ask if you had arrived. “

What.

Why did I order ahead if you were going to wait for me to arrive?

What about the employee who checked on my order?

Nonetheless, we finally receive our food fifteen minutes later. With gracious open arms, I take the humble bag of prosperity and head to my car. There, I begin to eat.

The bean burrito slapped. So warm and fresh. However, I think the workers rigged it to explode, as on the first bite, red sauce cascaded down the tortilla, gushing for at least 35 seconds. As I continued to feast, I realized the beans were not just warm but molten lava. On to the crunch wrap, the star of the show. There is something so special about a crunch wrap. The thought makes my mouth water. This crunch wrap was no exception. The tostada was so crisp, not soggy in the slightest, thus when I noticed a short/medium length black hair staring back at me, I was deeply saddened.

But what I could do?

How can a girl say no to a crunch wrap?

I pulled the hair out and though I’m not proud to admit this, continued to eat it. Each bite better than the last, perhaps the hair provided a hint of seasoning, elevating the crunch experience— albeit grossly.

If you, like me, are a fire tier taco bell rewards member, I implore you: drive the extra ten minutes to go anywhere else. The taco bell experience is a sacred one. To the employees of 358 Singing Oaks, do you know how special your job is? You have not shown me you do today. You have totally and completely failed the sanctified reputation that a baja blast has worked tirelessly to...

Came in at 9:25 pm, asked if order was “for here or to go” to which we replied it was dine in. Was then told straight away by the MANAGER Matthew that they would be closing at 10 pm. Decided to let that go, placed our order and waited at least a full 10 minutes to get our food even tho we were the last customers in the RR. Bit into my chalupa and the shell was so hard it BROKE my dental wear. I took it back up to the manager Matthew/Matt and he TOLD me “Oh yeah I made that one and I knew it was too hard so I set it to the side but it wasn’t supposed to be served...I’ll make u another one.” Wait...what??? Wasn’t supposed to be served??? YOU MADE IT! Mind u his tone was annoyed and that of inconvenience as his attitude was from jump with us coming inside as customers. I told him that the chalupa BROKE my dental ware. To which Matthew replied “I understand that I’m making u another one.” To which I asked if he understood that is was going to be a fix of several hundred bucks at the dentist. This MANAGER snickered. Thought it was funny. After I finally concluded he was not actually the RR manager that he claimed to be I got the name Mike Payne from him which he gave to me in a condescending way that suggested Mike Payne was just as disingenuous and uninterested as he was. Probably buds or something. Wow Taco Bell, I get the hiring pool is small but to have this kind of person representing your business is just flat out BAD...

Don't get me wrong people, I like Taco Bell. This particular location and this day needs to be shared. There has been a new manager every time the business was visited. Today the lady on duty was a whopper of a person. I could automatically tell she thinks her dookie does not stink and walking around like she is the ultimate person in charge, very arrogant. ( Sandy or Sandra) I will leave that be for the corporate office to handle. Hey corporate, I am not exaggerating. I could also tell that is not the normal location she works. To the poor interview guy, you don't need to listen to her or deal with that because your better than that. I have a management background. When the gentlemen left all I heard was trash talk then her demanding the employees to do different tasks. The three boys and Mr dad joke guy all just slacked off around while the big headed "manager" had the young lady deal with all the nasty leaking trash in the dining area with ultimate disgust in the thought bubble above her head. Manager goes back to the office to sit on her butt because of the lazy level she has gotten away with for way too long. Food quality was like grade D meat quality and barely warm, soggy with no care given. This review is perfectly on point and I'm not telling a story to be cool people if the world. You...