Jack in the Box — Restaurant in California

Tbh I would not recommend this Jack in the box, 4 days ago me my fiancé and her sister went to go have lunch/dinner we ordered biggie back meals and we were waiting patiently and almost 20 minutes later the cashier KALEB started using unprofessional language and calling customers the F bomb and just talking about all of us in front of our faces while preparing the food and even an elderly couple had left because of that and they were discussed by it, and we went up to the counter to see what’s going on because been waiting 20 minutes for our food. And kaleb had a nasty attitude telling us we are rude but we were checking on our food and someone who was in manager training should not be in that position and should be demoted and from what the other manager told us it’s not the first time he’s done this. And another customer had been waiting about the same time for just 2 tacos , and he should have been more professional about letting customers know in a polite manner letting us know something like sorry for the long wait but we are doing our best ti get orders taken care of . But noooo he had to come out all defensive and I hope someone in upper management or corporate sees this because he needs to be let go and if someone is comfterble talking ti customers like that then he does not need that job enough to be disrespectful to customers and they lost 4 customers that day and I wonder how many more complaints he will be getting before they decide to do...

I used the drive through and ordered just under $24 in food. When we got home and opened that bags, we noticed we didn't get our chicken nuggets or chicken strips so we had to drive back to the store. We went in this time and told an employee who then asked what else we ordered with them. then said it will be a few minutes while they make fresh ones. While waiting, I walked around the dining area and noticed how dirty the floor and tables were. The soda dispenser was out of order and was also a mess. There was trash on the front counter and on the floor in front of the counter. when our food was ready, my wife asked for a free shake or something since we had to drive all the way back and wait for an order we were supposed to have received when we ordered and paid the first time. she said she gave us extra nuggets and strips and a free french fry. we actually got one extra strip and curly fries (which none of us like; we ordered regular french fries). This store...

Horrible service. Went thru the drive thru...then waited an additional 30 minutes out front. Looked in the bag, they forgot my churros. Went inside, they got the churros from the counter where they forgot them. Drove home, they forgot to put cheese on my burger (which I specifically requested) and discovered they got my husband's burger completely wrong. The lady was absolutely negligent. We turned the car off bc we waited so long. When she brought the food out, she took it to the passenger side window which was rolled up! We had to start the car to roll down that window. Then she asked us what we ordered. My husband said it's been so long I don't remember! I produced the receipt. I checked the bag and noticed the missing items. Little did I know I should've unwrapped the food as the order was all wrong! Worst customer service and wait time I have ever had! I will...