Baskin-Robbins — Restaurant in Camden

I want to preface this and make it clear that the employees were not the problem with my visit, they were polite and handled everything so well. 5 stars to them for being kind especially when things in life haven't been great.

My issue came with what I ordered. I came in with my wife to get milkshakes. Half of the stock was put away for the day, which is understandable I have worked at a Baskin Robbins previously I know the procedures. We were informed the freezer that was available was having a few issues and did not think it would cause too much of a problem. Unfortunately first sip of the milkshake was vile. Inspection after the taste test showed that it was separating, my wife's moreso than mine. After that my body is rejecting the shake making me violently ill. I think the freezer needs fixed before they serve anything from there again, the frozen-thawed icecream can make someone else just as, if not more sick than I am currently. I wish the employees the best l, I hope that freezer gets fixed sooner...

I was getting my car serviced across the street so I decided to walk my two year old son across the highway to get ice cream. He was very excited. I am 7 months pregnant so I admit I was also excited for ice cream. When we arrived after the long hot walk, we stood there for fifteen minutes at least with zero acknowledgement. I kept promising my son they would be with us soon as he was getting antsy. There was ONE other customer in the building and one car in the drive thru. V there were FOUR people behind the counter and what I assume was a manager sitting at a table on her laptop. Not one of them so much as said hello or I'll be right with you. I ended up walking out with a toddler who proceeded to cry for the next hour over the ice cream we didn't get. I work in customer service and am very understanding and patient, but this...

Night shift people I dealt with today were very rude, didn’t answer the phone when I called. And when I got there told me I couldn’t get the ice cream I wanted. It was all I asked for. But I got there at 11:40 pm. When they closed at 12:00 am. I would understand if I got there at at 11:55 but I didn’t. So why couldn’t I get the ice cream I wanted? She gave me a donut for free for the inconvenience but I didn’t go there...