Crumbl — Restaurant in Canton Township

I really wanted to love it, but it’s just Muh. Went to the location in my neighborhood for opening day. First time crumble visit I wasn’t sure what to expect. It’s a good location and it looks like coffee will be nearby in the neighboring store. The store is immaculate, bright, cheery, and well-staffed, maybe even too well-staffed. I hope they will be able to keep all those people busy.

There was no crowd when I went and only one other customer came in, likely owing to being in the back of a u-shaped strip and not having any major opening day events, advertising or sales.

Grabbed a box of 6 so I could try a few things. The cookies are large and some of the options are creative. At $22 for 6, it’s about $3.70 per cookie. I’m disappointed that there is no option for coffee or hot coco and no seating space, as one would usually see at a bakery of this ilk. All of this contributes to thee feel that the price is high for what you get.

The cookies themselves are okay. The texture and look are good. But they are so sweet, sickeningly sweet, it’s hard to detect any other flavor. For me it’s waaay to much sugar and nothing else special about the flavor. I’d love to see the chocolate chip switch to semi-sweet or even dark chocolate, instead of milk chocolate and maybe even add some nuts for texture and to balance the sweetness overload of the batter.

Glad to have tried it. I could see stopping her for a treat for kids once in a blue moon, I myself will stick with Luca’s and other local bakeries with a less sweet recipe.

update

Went a second time. It was even worse! They didn’t greet us, took forever when they had to take payment, argued with me about whether I had given change (another customer saw me), then handed me the wrong order, and disputed me over if it was mine, while the DoorDash man was telling them it was the order for...

I wish there was a 3½, but there's not so I choose to round down. Of the 5 cookies I've bought here over several months, two have been undercooked--one to the point of being raw and inedible. They replaced it without question. The latest was the banana cream pie cookie, which I picked up today. The cookie itself wasn't done enough or the dough wasn't made right. It was heavy and looked and tasted like undercooked pie dough with some sugar. The pudding was nothing special, and the banana they used was partly black/rotten, which you can see a little of in the picture. It was thrown together sloppily, and I don't see the point in consuming the calories because it's not very good. On the bright side of today's visit, the coconut lime cookie is delicious. The combination of coconut and lime flavors works together beautifully. It's served chilled, so the cookie isn't as soft as those that are served warm. A drop of lime juice here and there on the cookie made it even better. This location seems to lack the consistency that the Livonia location has in turning out quality products regularly, but when they do, the sinfully caloric cookies are absolutely scrumptious and large enough that you can split them or save...

I went into the store today to buy a box of 4 cookies. As usual, I checked the board for any peanut/tree nut allergen symbols. All but 2 were nut free. I wanted the classic sugar cookie (which has almond) and asked if it could be put into a separate box, because my boyfriend has a severe nut allergy and wanted some too. I was told that I would be charged a whole other single cookie for this. So I asked if I could just have the sugar cookie handed to me separate. This was also denied. I then questioned if there was any way we could just put the one he wanted (chocolate chip) not touching the sugar cookie in the same box of 4, again, for his severe nut allergy. I was told this can’t be done and he ended up not being able to eat any of the cookies. This was a completely reasonable request that was denied with zero explanation. There’s no sense in putting allergy information if you’re not going to...