Chopstick House — Restaurant in Canton Township

We went here as a work outing a few years ago and it was so good. Over the years I've visited a handful of times. There are a few dishes I like when I get Chinese food, and I seem to have developed a liking for the tastes at one restaurant over another. I had been craving sweet and sour chicken this past week, so I decided to stop in here Saturday. When I looked the menu up online, it says the "lunch menu" begins at noon. My little and I were finishing up his swim class and I decided to kill some time at Buy Buy Baby, then, when the clock struck noon, I moseyed on over to The Chopstick House and placed my order. I would have called, but I didn't have an actual menu in front of me and didn't want my order to get confusing, since I was ordering for myself and husband. So, Little Man and I get out and go inside, where the temperature must have been 95-100 degrees. I realize it was warm and we got a bit of a heat wave, but man oh man, get some fans going in there. I order the items I would like and the items my husband would like and get ready to pay and the gentleman informs me that if I pay by cash, I get 3% off. I thought this was cool. I paid with credit card anyways, but it was good to know for the future. He said it's because the CC machine charges them 3% per transaction, so if they don't have to use it, they pass the savings on to the customer. They have a medium size aquarium, with clownfish, a pufferfish and other tropical fish and my little guy sat on the bench and watched them. It's pretty. Our food came up pretty quickly, maybe 10-15 minutes. And it was wrapped up all secure in a plastic bag. And we went home to eat. When I got home, we opened up our food and everything was just right. I ordered the lunch option for sweet and sour chicken, which comes with wonton soup (my choice), spring roll (my choice) fried rice (my choice) and the tempura battered chicken and some veggies and the sweet and sour sauce on the side. Hubs got the lunch portion of sesame chicken, which came with egg drop soup (his choice), spring roll (his choice), fried rice (his choice) and the sesame chicken, which had a bit of a kick to it. All of it was very good and put together nicely. And very affordable, at $16 for all that...

We have been regular customers here but this evening's experience makes it our last time. I do not know if they have changed hands, a bad day in the kitchen or inexperienced wait staff. Two of us ordered soups and the "Sampler" appetizer. The waitress did try to explain but not very well, that the appetizer will take some time. We told her we had the time. The soups arrived and were good, however the wonton chips were stale and in crumbs. When we asked for fresh ones, she tried to tell us the chips were fine. After insisting, she did bring us a bag of wontons from the carry out items. In the meantime another person decided to join us and asked that we order the sesame beef. That was also a bit of a challenge for the waitress to understand the request. The “Sampler” appetizer arrived. The ribs were dry and tough and the batter on the fantail shrimp was still gooey. We told the waitress about the shrimp and requested replacements. She brings out another person to look at the shrimp that doesn’t really seem to know what to do and is making excuses for the flour used in the batter. She returns some time later with no shrimp and once again gives excuses. Since we did not receive all the food we had ordered we requested an adjustment in the bill. The bill arrives with no adjustment. The second person is also handling the cash register and when asked about the adjustment she said it wasn’t applied yet – they will give $3.00 off. I said I didn’t think that was sufficient and again I heard the excuses about the flour. Then I had to ask about the 3% discount for paying in cash. She was informed that we will not be returning and will post this experience and lack of taking care of...

Visit the chophouse today. I was greeted in a polite manner and seated to my table. The waitress took my order and she was very cold. Normally when a waitstaff greet a customer it's usually a warm friendly experience. For me, I did not experience that whatsoever. After placing my order. The food came out and I ordered Curry chicken. I noticed no fork was on the table. I waited seven minutes for her return. By that time my food was cold. She asked me if I want to carry out container. I said to her that there was no fork on the table. After she was giving me my fork. She never came back to check up or me. There was a older couple across from me. Which she waited on and I noticed she took care of them very well. It was pretty evident that I did not get the same service what I paid for. Also she help them with their food in the carryout container. As for me, she put the carry out container on my table with a plastic bag. I did not make a scene Instead, I wrote letter to the waitress how I was treated. I let her know I was not going to be tipping her and I would never return to...