Subway — Restaurant in Cape Coral

This place I cannot get over how much Subway has changed. Bad thing. So we went in my husband get a footlong and I'm getting a 6-in The girl does not know what goes on a sandwich. I ordered a bacon chicken sub with ranch She puts chicken on it but no bacon, I had to tell her Hey you're supposed to put bacon on it. okay so she fixed that So then she didn't even heat up the bacon so it was all greasy and, then I said remember it comes with ranch so put ranch on it!! why else would I buy the chicken bacon ranch. so then my husband he gets the beast She put pepperoni on it and then she went straight to the veggies, He said wait a minute it's the beast I get four other five other kinds of meat on it and she's like oh okay So go to check out my bill was $36 She rang up a footlong for me even though it was a 6-in. I don't think the girl should be left by herself because when I went back to say hey you charge me too much. She didn't even know how to do a return on the register I think she had to go into the back and get $4.50 out of her purse to pay me. So people be warned This girl that's being left alone at the subway, She has no business being in there by herself and on top of that she hardly spoke any English to us, I'm not saying that's a bad thing I would love to learn Spanish BUT it was hard to communicate with her. There should have been at least another worker there, I felt bad for her but then again I felt like you wanted this job so everybody beware of the subway next to Publix on...

I entered the store and nobody was behind the counter, but a woman was unloading boxes of chips in the front of the store. She asked me if I was here for pick-up (I was) and I noticed she wasn't wearing a face mask, nor gloves. She told me the toaster was faulty and I said that was fine. She yelled unprofessionally to the back to get another employee to come up. Said employee comes out with his hands covered in flour and turned on the sink for ~5 secs and let the water hit a single hand before giving me my order. This employee wasn't wearing a face mask either. I would have walked out of the store, but I had already made the payment online and the food was already made. I came home and threw the food away, because I rather lose $10 I spent on two footlongs than risk getting Covid. I looked up Subway to make sure you guys had a face mask policy prior to ordering and your website states that face mask are required by corporate policy. I did not see that enforced at this store, nor did I witness proper hand-washing technique or...

Ordered online for the BOGO. Checked my order and receipt to make sure I ordered correctly before I made this review. I ordered a steak and cheese (hold everything) change the cheese and add peppercorn ranch (extra) and Parmesan cheese. I ordered a sweet onion teriyaki for my husband, leaving everything on it and adding extra teriyaki sauce.

Imagine my surprise when the sandwich meat was switched.

I called to let them know before I wrote this review.

Their response was “I didn’t make your sandwich!”

This is the second time there has been an issue with this Subway.

The first wasn’t a huge deal and I overlooked it because the toasting oven was out of commission and they attempted to call me and let me know prior to my arrival.

Luckily there are plenty of Subways in the area to choose from. If you do eat at this Subway don’t order from the app…...