I came here with my boyfriend for the beach and the swim up bar. Everyone was super nice to me EXCEPT for this one older gentleman part of the staff named FERNANDO . I was unaware that I needed to have a bracelet he was super pushy & not nice about it. It felt targeted and he even followed me around. Made me feel super uncomfortable especially because I am a woman of color and didn’t see him act like this to other guest that entered. I’ve been here before never had an experience like this before. Really sucked I even started to cry and the lady at the front desk LENASH apologized on his behalf as well as the two gentleman who set up my beach chairs. My boyfriend even suggested we should leave but the rest staff were very welcoming and convinced us to stay. I do love this place but had to write a review for FERNANDO’S BEHAVIOR WHICH SHOULDN’T...
Read moreThe Red Snapper is good, but most of the food on this menu is cafeteria/bulk quality. It is usually edible (don't get the pasta primavera). I recommend putting in a reservation at the Sirena restaurant literally across the way (they don't take walk-ins for whatever reason, or let you put in a reservation at the host stand. You have to do it online). It probably all comes from the same kitchen, but I have eaten at both multiple times and the food quality difference is consistent. The vibes/views/atmosphere are good and the service is, too. They have a full bar and quality to no...
Read moreBest part of my experience was the pool bar at this hotel they had an excellent wait staff that took good care of us even though there were a large number of people and really only one or two individuals to wait on people. I thought it was worthwhile we came down here every day and never went away thinking that we had anything but...
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