McDonald's — Restaurant in Carson

It never fails. I only go to this McDonalds when it's the last resort. Why? Because i've had nothing but bad service from this location, 9 out of 10 times. I dont ever mind paying extra for cheese or tartar sauce but when I do, its the same amout of tartar sauce or less, cheese missing on atleast one of my sandwhiches, even the sweet tea us unsweetened. Once I had to go all the way because i had an issue with my order twice before leaving. First, I had to wait atleast 15 minutes for 1 meal because the employee delivered my order to another car then I waited for my replacement. They then were missing my burger and just brought me a bag of fries. They brought me my burger then i left. I decided to drink my sweet tea and it was unsweetened. I went back and walked in and went straight to the sweetened teadispenser. That tea was UNSWEETENED. The worker was getting his teas from there. I told him its not sweet and he still served the drive through customers the unsweeted tea. Took for me to ask for the Manager to make him stop. Smh They never apologize (just when I told the Mngr) Just yesterday I had no choice but to go to that location. I order the fish filet meal, paid 80cents for extra sauce. Got home and NO extra sauce, just the receipt and my bread was hard like they reheated my bun or it sat out. Ugh,. I would give them no...

I had an interaction with Maria, the morning manager, about an order, and I had my code ready and shown to her to input that came along with an $1 coffee of my choice. She requested that, if not in so many ways, I insisted I scan the code because, for some reason, she didn't want to input the code herself. So I went back to the app and brought up the code, which, without my knowledge, removed the coffee coupon, and I only took notice once the total rang up from my other items. I was mostly displeased why she could not have inputed the code as I was showing her, but her being adamant about me scanning caused the coffee coupon to be removed somehow and the grace period of when I could retry was 15 mins. She told me to try in 5 mins, and I told her the app has a grace period, so I can't and don't want to wait around. Confrontation ensued, and her lack of communication. What's notice in what I mean by that was when I was speaking. She interjected many times and did not allow me to explain myself from my side. Though she did at the end, try to offer me a free coffee. I told her specifically that I did not want a free coffee. I only wanted to purchase a coffee using the code. Because it was the principle there of. I am not looking for any customer service. Associate to suck up to my needs. But going a little extra step...

This is supposed to be my favorite McDonald’s branch but not anymore after tonight which is my third in a row’s disgusting experience from them. You know, every once in a week in between 8pm - 9pm, my wife and I always go there for a drive thru food. Just two weeks ago we were there and get food but were disgusted because there were missing items on our order. Last week, same thing happened.., missing item again. We didnt do anything against this and just let it slide. Tonight after paying my order I was told to put my car on the curve and wait. The same lady who served the food with missing items the last time brought my orders. I was about to ask her if she put everything that I’ve ordered but before I could finish my sentence she answered quickly, saying “everything is in there sir”. “Are you sure?”, I asked. Yes, she said. When I get home, three items were missing! I told my wife, that’s it.., no more McDonald’s..,this...