Monster Shakes — Restaurant in Cathedral City

Friday 3/7/25. Horrible customer service. Rude. Argumentative. Disrespectful. Local here, with visiting family. Checked website for hours. Showed on several web locations open until 10:00 pm. Arrived at 9:05 pm. Both owners were there. Made special request, they were unable to do. Placed other large order items . They made the items. We sat down to eat the purchased items. At 9:30 one owner announced out loud it was 9:30 and they were closing. We thought it was like a last call type of announcement and continued eating. 5 minutes go by and he announced again it was 9:30 and we had to leave. They were closing. We said we thought they were open until 10, and we were not finished yet. He said they adjusted the time, what ever that means. He continues:”we have been here since 10 am” “we have a home to get to” “other places close at 8 pm”. He repeated we needed to get out. There was other customers, one in a walker, who just spent $60 and sat down to eat their item, and they had to leave as well. Owner was very willing to take money but not allow us or others to finish what was purchased. Never mentioned they were closing soon and we should get items to go. WILL NEVER RETURN AND NOT RECOMMEND TO ANYONE. WILL GLADLY TELL AT LEAST 10 PEOPLE ABOUT THIS...

7 of us went there for ice cream at 920pm on a Saturday. It says there are open until 10pm. At 940 we were told that they are closed. We were sitting eating our ice cream and said ok thinking that they were giving us a heads up that they would be closing soon at 10pm. We were wrong. 2 minutes later the guy yells that they are closed and we need to leave. We looked up and he is pointing to the door where the other worker is holding the door open. Surprised and a little scared we got up and left. The guy that was behind the counter is always rude and a little weird to deal with but that night he took it to another level so we will never step foot into this place again and everyone we know and talk to will never go there...

There's A LOT to choose from on the menu! I decided to go for the fro yo (Dole whip), as that looked like the cheapest thing. I didn't get much at all (not even half-filled my cup), but the price came out to the same as if I had gotten a scoop of ice cream, so in the end it didn't matter. I'm sure the shakes are delicious, but the price tag was just too much for me. My 4-year-old loved the colored plastic spoons and the polka dot bowls. No samples allowed of the fro yo :( Fun splash pad (even when the water is off) nearby to sit...