Suffolk Punch Brewing - SouthPark — Restaurant in Charlotte

Walked in and .all outside tables were dirty with plates and or dirty glasses. Not wiped down. Went inside to grab some water and a napkin to wipe off my own table.The bar tender said they were understaffed but he cleaned off the table and was super pleasant. Ordered a mimosa, beer, tacos and fries. The drinks arrived but the the mimosa was unrecognizable. Thinking that I had been given the pineapple juice I went to the bar and said I had never had a mimosa that tasted like what had arrived at the table. I've been around 60 years so know what to expect from a half way decent mimosa.They made another one and it turns out the Orange juice was the cheapest orange juice I have ever tasted. The food arrived pretty quickly and the fries were fine the tacos were a weird texture ( burnt ends) tasting nothing like burnt ends. It tasted more like something that had been in a crock pot for days. No one came to the table to check on us but I ventured inside to serve MYSELF some additional ketchup. There were 4 servers at the bar including two additional bar tenders. I've worked in the restaurant industry and there was no shortage of staff. Then a team of three servers came out to clean a high top but failed to wipe the table down or notice that the adjoining table was both dirty with dishes. The manager finally came by. I told him the above and he did apologize. With this lack of service and below average food and drinks I doubt that this joint will be in business for long. The only area that seemed short staffed was the kitchen but the managed to get food out really quickly. They are about five steps below Arby's or Applebee's......not that I frequent either one of these establishments. Good luck staying open with all the great restaurants and...

Our 1st visit. Yes, it's Christmas time, and they were busy. We sat in a "back room" that was dark and quite noisy. We got lucky and there was a table of ladies talking loud enough that I'm sure their husband's could hear them at home. Once they left I could hear myself think. Our waitress was nice, yet it was one of those times we're you knew she was stretched too thin. (As I walked out, she was having to serve tables outside that room.) I ordered a diet coke that was delivered to the table in a small aluminum can with a cup of ice. I decided on ice tea and it was good. As for the lunch order, I got the Grilled Chicken Panino. It was very good. As a side, I ordered the Crispy Brussels Sprouts. They were tasty but loaded in oil. It was a large bowl full. My wife got the SPB Burger. I got a taste of it and we both agreed it was good. Her side was Hand Cut Belgian Fries. They too were good. My wife ordered a porter beer and enjoyed it. Our daughter and our 2 yr old granddaughter was with us and we decided to order the chicken strip with fries for the granddaughter. There wasn't a children's meal selection, yet she ate some of both. Overall, we enjoyed ourselves yet aren't clamoring to return. I'm not sure how much the bill was as I left before it came. I asked my wife to take care of it. The chairs that appear to be throughout the restaurant were uncomfortable for me. By the time I got up, my back was hurting. I wish those who return enjoy their meals. However. I'm not...

After a long day of Christmas shopping, we were thrilled to find a brewery attached to the food court. We needed a drink or two to help us commiserate, you see?

My wife ordered a Aperol Spritz and I, nursing a cold, ordered (via phone QR code menu) a Spicy Bloody Mary. We also decided to split a cheeseburger and fries.

Our cheeseburger came out within five minutes. It was covered in a watery “secret sauce” and arrived without utensils or napkins. It was bland, cold, and flavorless. The fries were burnt and inedible. I wish I had taken a photo for illustrative purposes.

We had to hunt down our own water, plates, napkins, and silverware. Staffing appeared to be adequate but the employees all appeared to be involved in looking at their phones or in deep discussion with each other about weekend plans and their unhappiness with their schedules. I witnessed no employee/customer interactions at all.

As we were preparing to leave, our drinks arrived. They were awful and seemingly had little to zero alcohol in them. The Blood Mary in particular was served in a small metal tumbler and was terrible.

We left very disappointed. Not one person who worked there spoke to us for the 45 minutes we were there. We definitely will not be returning. Ever.

I could've burnt the $48.00 and received more warmth from that than I did from...