UPDATE: Management reached out to discuss my experience-an initiative which impressed me and made me feel as though my feelings matter. The employees worked very hard to make it up to me since I was a regular customer. Because of their efforts, I was convinced they were sincere in their goal of being a great place to eat. I received my food exactly as requested and quickly. The employees were apologetic and super sweet! THANK YOU for your OUTSTANDING customer service and GREAT FOOD FOR THE MONEY! (Here is my now-FORMER review: Customer service is poor. Asked for ketchup with my order of fries-received two packets. Asked for soda with no ice. Cup was three-quarters filled with ice. Only reason I'm giving two stars is because the chicken tenders are cooked well. Otherwise, over-priced and not worth the...
Read moreout-Burgers 5guys in their own backyard! The previously named chain will not allow you to even order a REAL CHEESE cheese burgers all they offer is "American"...insult to the name cheese, which is not cheese but oil water and yellow number5. But as well the burger and bun and well everything else is far superior at Showmars where you cane get yes wait for it CHEDDAR CHEESE cheese burger!! Yes better everything. I choked down the nasty 5 guys American version and the next day completely removed the stench from my trullet with a nice juicy double chebureger chebureger chebureger "Baluchi" version from Showmars. What does the name mean ? How the hell do I know I'm from California,"25years Charlotte Native" but who cares...
Read moreEating at this Showmars' location ended me up in the emergency room, from a bacterial infection obtained from the fish sandwich they served me. Showmars' insurance company denied paying the emergency room bills saying, "Your bad oral hygiene is why the bacteria infected you mouth..."
Because of Showmars' fish sandwich days after I had my mouth operated on in the emergency room, and afterwards uncontrollably shyt'n on myself for three months.
Claim and treatment was denied by Showmars' insurance company. Good luck, you may need it if you go or continue eating there!
Emergency room bills maintain on my credit report, until Showmars' Insurance company pays them period....
Read more