Raising Cane's Chicken Fingers — Restaurant in Charlottesville

Service was sub-par. We were only ones at the cash register. No greeting. No server. Finally, someone does come over. No greeting. Then he starts messing with he lemonade machine. His card won't work. There are two employees who are sitting across from the register, and one comes over to use his card for the register. Then, "OK. I can help you now, " gee....thanks? Son ordered lemonade, but the cashier forgot to add it to the bill. Asked for dine in. They boxed everything to go. Seats were covered in grease and crumbs. My husband stayed up front to wait for our order, and the lady comes out not only yelling but SCREAMING my name. I made a comment at our table that she didn't have to yell so loud to which the two security guards sitting in a booth torted that she was just calling my name for the order. I just looked at him and said, "It was OK. My husband was standing right there, trying to get her to give him the order. She didn't need to be that loud. " The security guard just rolled his eyes, and the rest of the time we were there, I got the side eye and laughing. Professional. Then we were finally eating, and they slowly started turning up the volume to the overhead speakers so that it became so loud we were yelling over it at our table and could barely hear each other. All in all, it was such a horrible experience. We'll never go back to...

1st time trying RC. Wasn't overly impressed. The place was completely packed, I'm mean a madhouse. Neither here nor there, but had higher hopes. The drive-thru was all the way out into the street. Thought they were doing a fairly good job getting people their orders inside, but they ended up messing up our order and had to redo it. Then we didn't know whether we liked the Cane sauce, so we asked if they had other sauces. The Young lady said yes, Honey mustard, so we asked for that. Then they charged us $.44 for it?? not a bunch or extra, just 1 small container. $13 for the meal, and you don't get least 1 included?? We then had to clean up a table to have a place to sit. We did see someone checking the soda/tea machines, but no one cleaning tables. We we left the garbage can was overflowing. They also had an armed security outside, with a bulletproof vest on. He was helping direct traffic in the parking lot. I'm not quite sure what goes down in the parking lot, but he seemed a bit hard-core. The food was so so. Couldn't pull apart the chicken fingers, they were pretty rubbery. The fries weren't overly seasoned and were more mushy than crispy. The toasted bread was nice. Thought their coleslaw tasted just like KFCs. The decor was very cool, though. Hyping up UVA since they were in Charlottesville. Tried'm now, but 1...

Even though Raising Cane's is a great place to eat and everybody loves chicken. It may also be a nice place in its architecture, but me and my mom went there to get dad some chicken fingers and the service was awful. Wean we went there the guy yelled 'what you want'. At the food window which the cash window wasn't open, the guy was very mean. It looks like he should be a car salesmen not a cane's worker. It seems that he don't want to keep his job plus he was rude and naughty like a car sales person in a bad mood. The place also ripped us off which the sauce had a charge up to $5.00. The chicken fingers was probably about 3 little pieces. Cane's was a bad idea.

[Warning !!! - Cane's was a very bad place and the word cane honors the devil. The place would like to make people outrageous and very mad like a monkey which would honor the devil. Going to this hell house to get some chicken was a wrong idea and we wouldn't come back which will go for you forever. If you don't want to be mad like a monkey or be outrageous like the Hulk, don't go here. Because it is the...