The worst!!!

Let’s start with the positives: We arrived on March 11, 2025 at 7:40PM. The restaurant closes at 9:00 but we were under the impression we were fine for dinning. Parking was no issue and the restaurant has a good health score posted on the wall as we entered. It looked clean and had a nice appearance. That’s where the positive ended.

The negatives: I’m used to having smoked salmon on a Brazilian salad bar. First time I’ve been to one without. There was none, so I was slightly disappointed. The salad bar was basic, but passable. Our server was named Angel. He was ok. Nothing special, nothing exceptional. His low point was telling me “I looked good for my age.” I hadn’t told him my age…. But he was not an issue. We finished the salad and turned our block over for the meats. Note: At this restaurant you do not get fresh bread, potatoes, polenta, etc brought to your table. It’s set up like a buffet line with metal tins containing them. They had all been prepared much earlier and were never refreshed. All were inedible, hard, and cold. We had noticed a single gentleman sitting beside us dining and how they had only brought out a few meats for him to choose from. They repeated the same 3-4 (spicy chicken, bacon wrapped chicken, Parmesan crusted beef and something called “tritip” or something starting with tri).. Nothing else seemed to be coming out. Our first choice was the tritip. I asked for medium rare. The cut was medium-well. The first bite was nothing but tendon and hard fat, and again, inedible. We were then brought the Parmesan encrusted beef, which was the third item that was overcooked. You could also see that the amount of meat on the skewer was very small, so the chances of rare or medium rare medium was dwindling. The Manager, or whoever kept checking to see how the food was (who’s name I hate that I can’t remember. Tall and thin, fairly young male) came by the table and asked how everything was. I replied, “Not good.” I showed him the meat on my plate and how all had no redness, and the piece of meat that was fat. He seemed unfazed by it, like it was no big deal. I told him that it seems that all the meat are the same 3-4 choices, and asked for both the picanha and lamb. The picanha arrived, and once again was so overcooked that it was embarrassing they would even bring it out. Manager arrives again and I show him the picanha. Well-done to a point it’s crispy like a chip. I told him it was disgraceful to serve this. I asked if the lamb was coming and he said it would be 20 or more minutes, which means they have none. I worked in the restaurant industry. 20 or more means we don’t have any ready and don’t want to make more. By now it’s only 8:30. Still 30 minutes to close. I complained the the food was a disaster and the manager offered to comp a dessert. COMP A DESSERT!!! I looked at him like the fool he was, and said, “No, we are ready to go. We are still hungry!” He then said, I’ll take 15% off. At that point I just pointed to Angel and asked for out bill. I left Angel a tip, because he shouldn’t suffer for the incompetence of the kitchen or the manger.

Here’s the point. At 7:40 PM, as we are being seated, tell your guests that the rush is over and you are not preparing fresh food. Give them the chance to leave. Don’t let us sit for 30 minutes, have a drink and salad as the food gets older and colder. ABSOLUTELY POOR MANAGEMENT! If this was my restaurant heads would roll! You charge $47 for the “Full Experience” and then alcohol on top. With tip, we are looking at $150. We could have walked over to Main Street Meats and had ribeyes for less!

To offer a 15% discount when we didn’t even get close to full is unacceptable. Save your money and find one of many better dining places in Chattanooga, and definitely don’t walk through their door after 6 PM cause you will get all the leftovers. I’d give it a negative star-rating if I could. The manager needs to find a new line of work. So, we spent $150 and didn’t eat. Basically, they stole our money.