KFC — Restaurant in Cherry Hill Township

Today was my first and last time at this location. As soon as you walk in you notice how dirty the lobby is. There was only one customer sitting down eating. All of the tables were dirty and the floor was a mess. There was no one in line, so there is no excuse why the lobby looked the way it did. The soda machine had trash in it. They only had one high chair for babies and it looked like it hasn't been wiped down in weeks. I am only writing this review BC I am familiar with the procedures of KFC employee duties. I once was a proud employee when I was 16 working for KFC at another location, I am now 25. I know what things should look like and what I've seen today was a disgrace. The manager stepped out once to use the bathroom in which I was shocked she didn't pick up a broom and start cleaning. Lastly , the food wad overcooked. The place was not busy but they had pre packages of side orders in the oven for it to sit and dry out. The biscuit was hard. This location looks like there is no management that actually cares about making KFC better. From what i saw today in the lobby makes me wonder what the cooking area looks like. I hope this review brings some type of wake up call to this location. I will not visit this...

I hope that anyone who reads this is well and staying healthy. I went to this KFC on April 9, 2020 and bought the $20.00 fill up box.

At the drive thru, the worker told me that they only had crispy then asked if it was okay. I said sure. Since the Covid19 many fast food restaurants have changed their hours of operation. This KFC closes at 8PM.

After paying for my order, I got home around 730PM. As I began to eat with family, my daughter had a piece of chicken that had a strand of hair 🤔. I then checked the side dishes and biscuits just to see if more undesirable ingredients would be found. I was disgusted and annoyed to say the least.

Since it was almost time for the restaurant to close, I decided to take it as a loss for paying $20 for food that was clearly not prepared with cleanliness. I should've known this would happen when the worker who gave me my order was wearing a long wig with a hat and not a hair net.

This let me know that the store Manager was not there or didn't care that their team was not following protocol when preparing food for customers. I'm annoyed, dissatisfied and will be filling a formal complaint with consumer reports.

I will no longer purchase any...

It's sad bc I like KFC it just seems now when you I go I'm not sure if I will get my complete order or will it be hot. My son orders $5 box original with mash/gravy biscuit..the chicken was fatty and skin didn't even stay on chicken and it was soggy/ salty. Hubs ordered Nashville hot with wedges n drink explain how the pickle was hot the chicken cold and it didn't have any sauce nor kick to it? Not to mention they gave him 7 wedges!! I counted and yes it includes the dwarf wedge. I got a pot pie..how the crust was burnt on one side dry on other. It was not flaky nor buttery and they didn't give us our cookies. It's sad bc if they don't step up their game,they'll lose buisness n maybe close. One last thing,please please please clean the dining room and bathroom. I know that it's a vast space to keep clean yet maybe it'll be cleaned if the workers would work Idk I just heard that that sometimes works. We sat at a table and it was sticky tacky,so we moved same thing for 2 more tables,napkins on floor. I've seen it better and I miss that I grew up with KFC I enjoy it please step up I'll come back to visit again maybe...