Butch McGuire's — Restaurant in Chicago

I came here with friends and we were so excited to see the Christmas decorations. As a Chicago native I enjoy finding all the great spots in the city especially during the holiday season. When we arrived we waited in line, the guy in the front checking our ID’s was very nice and friendly. He let us know that we could seat ourselves if we found seating as it was crowded. We split up to look for a table. A few minutes later, I spotted two women that looked like they were about to leave. I asked these lovely ladies if they were leaving and they confirmed they were, they were so friendly and we even made a bit of conversation. They left, I sat down and alerted my friends to walk over. Then a server appeared and started cleaning the table. Without addressing me in any way prior he looked at me and then very rudely told me that I wasn’t able to sit where I was sitting because he had a group that was here before mine to sit. I tried to respond by saying that my entire group was here and that we had also been waiting but before I could even get a full sentence out this man started YELLING at me. My friends also witnessed this as he continued to yell as they found me. He did not simply raise his voice but he was shouting. On repeat he kept shouting “I’M NOT GOING TO SERVE YOU IF YOU SIT HERE” It was not only embarrassing but extremely unprofessional. People were turning to look. We were absolutely stunned. However when he pointed to the group he was trying to sit, the situation became clear. The table I was sitting at fit 4 people max comfortably. He was trying to sit a group of 6 white men, and my group consisted of 3 brown women. Not only was this group NOT there before us but it wasn’t even practical to fit them at the table. I’m less insulted by the insinuation that we wouldn’t be leaving as big of a tip or spending as much money as this other group and I’m more insulted by the fact that this server thought it was appropriate to speak to anybody like that. As someone who has worked in the service industry, I tend to give grace but this behavior was not only unacceptable but very blatantly racist. I tried voicing my complaints however this business seems more interested in denying then actually rectifying this incident. I’m disappointed in this...

I had an absolutely awful experience at Butch McGuire’s in Chicago. My boyfriend and his two friends, all of legal drinking age, tried to enter the bar, only to be rudely turned away by the bouncer. This was a tall, muscular, bald man in his 40s (clearly on a huge power trip) who refused them entry despite there being no line, them having valid IDs, and the bar being very open (almost empty inside).

When my boyfriend simply asked why they couldn't go in, this bouncer lost it and assaulted him. He grabbed my boyfriend by the neck, choked him, and even kicked him. My boyfriend lost his gold chain in the process. This kind of behaviour is not only completely unprofessional but also illegal. It’s horrifying that Butch McGuire’s would employ someone who treats customers this way and doesn’t know how to handle a job that involves basic human decency. You don't put your hands on customers, let alone young men.

If you want to feel safe and not worry about being assaulted by staff, go to a different bar who's bouncer's care about their customers safety instead of being wannabe tough guys. I would strongly urge anyone to avoid this place unless you're comfortable being the collateral damage of an insecure, angry man on...

Horrible waiters and we had to fight to get my ID back. I have an out of state ID. Great time at first but then my friends went out front. I was holding their drinks and took a step towards the door to see where they were going. A staff member immediately ceases the drinks from me and I show him my ID. He takes my ID and goes back inside but tells me to leave! I wasn't mad because I assumed it was misunderstanding but he kept telling me to leave and wouldn't give me back my ID. My other friends had to go back inside and argue with people to get my ID back. One had a background in law so we got it back. They then make up some BS about it being dress code to get out of being blamed for discrimination. I have never had this happen to me so I have never had to play the race or gay card (from the South too).

The other servers were apologetic and most others at the bar were fine but they need to fire the guy who profiled me. Hope he enjoyed looking like an idiot, my...