Momentum Coffee - South Loop — Restaurant in Chicago

I really wanted to like this place, but I was just not a fan. I was just looking for a place to get some work done and a good cup of coffee in the area and hoped that I had found it. However, I ordered an Americano which tasted almost identical to a cup of Folgers. I use Dark Matter coffee for my at-home espresso and know it's not a result of the beans unless they were old. They seem to have a decent setup with a Rocket espresso machine and a decent grinder, so I'm assuming it was maybe user error. Second, the Wifi was SO SLOW. Just loading a simple website took 2-3 minutes. I'm guessing they prioritize wifi for members, but the free option was borderline unusable which is disappointing. Third, for the purposes of a co-working space, the music was a bit too loud and just not a great choice for getting work done. The shop itself was cute with plenty of seating, but I would probably not...

**Update 7/27/21: They've since refunded my coffee and were actually quite prompt. They are really a great coffee shop, highly recommend!

I purchased a 16 ounce cold brew from the state Street location on July 22. As I drank the coffee, I heard a rattling at the bottom of my cup. I looked underneath and saw that there was a small piece of metal in the coffee, as can be seen in the picture. I called today to speak with a manager, and the barista who answered the phone hurriedly let me know that the manager wasn’t present at the moment and actually would NOT be for the whole day. I am disappointed that this happened especially because I purchase coffee here a lot and actually enjoy their shop. I hope management sees this and responds accordingly because it really is unacceptable, not to mention a huge...

I just left out of there and it was super awkward there was one lady in particular who made it seem super intense. Ordering cofeee should never be this intense she was micro managing the entire staff I mean relax lady it’s just coffee this isn’t Starbucks nor will it ever be like relax!!! She was literally standing in the corner correcting everything everyone did made the entire experience awkward for the customers and staff if you want to correct your staff wait until the customer is out of the store it’s super awkward and weird relax it’s usually super fun and the staff are really nice but today I felt awkward and and intense the second I walked in the door please learn how to micromanage and be nice to your staff you can tell they don’t need someone in they’re back about coffee she made the entire...