Potter’s Bar — Restaurant in Chicago

VERY disappointed. Being located in an establishment like The Palmer House I expected a far better quality of service. I popped in to order food to take back to my room. It was about 4:45 Saturday evening and I was staying for 1 night as a gift to myself for spending the week decorating for Christmas. I did not desire to be in a crowded loud bar eating a burger and rings. When I sat down at the bar to place my order my plan was to buy a glass of wine while i waited for my food. The bartender was NOT at all friendly. At all. He said "you can order but you're gonna be waiting for all these other people to get their food." Which I took as "because your not eating here and drinking our booze I won't be making a tip so you're gonna be waiting for your food." I paid cash, gave him a small tip for the time it took him to.punch in the order and told him I would be back at 5:30. I did not stay to have a glass of wine. Why would I with the attitude. When I came back at 530 the food was bagged and ready. It was cold when I ate it. It was not bad as far as flavor goes. I am sure hot would have tasted better. I truly think the staff needs to be reminded that some of the people eating their food may not WANT to be in a loud crowded environment. That this isn't a patrons first time in a restaurant and that they may get better tips if they weren't such jerks. I assure you this is not where I will eat on my next visit to the Palmer. And I would tell anyone who asked the same thing. The cold food and cold shoulder did not make this...

Today I got to enjoy a very delicious burger at Potter’s inside of the Palmer house hotel. I pulled a seat up to the bar and had missed the lunch rush. New to the Potter Burger game I asked for suggestions and Nikki the bar tender did not disappoint.

She suggested the Lakeview which had bacon, peppanew aioli and fried cheese curds on it. Partnered up with some house chips I was good to go.

As I waited on my order and drank in the rich history of Potters. Fun fact, the Brownie was actually invented right here at the Palmer house by none other than Potter Palmer.

The burger came out looking awesome. A quick slice down the middle and I was ready to attack my taste buds by its beauty. And it delivered a powerful blow. Everything hit at once and it was insane. I gobbled it up quicker than I noticed the Nikki’s shirt matched the burger skirt paper and picnic blankets.

I needed something sweet now and the one thing that popped out the most was the Milkshakes. A chocolate to go and I was ready for the second round fight with my taste buds.

My only complaint is that I wish the shake was a bit bigger. For $5 I was wanting to experience it a bit longer than just a few gulps.

Overall had a phenomenal time at Potter’s. Also I do believe Nikki deserves a raise because her shirt also matches the straws in...

I’m sure this is a great place to tie one on with work / conference buddies. Very typical trying-to-be-swanky hotel bar. But, I came here hungry with my two kids, also very hungry. We waited 15 minutes for someone to clean the table we seated ourselves at (lack of host/hostess was a red flag but we were hungry so we sat down anyway). Once we were finally able to order food, we waited another 45 minutes for it to arrive! I think there were only two servers working or something. The food was delicious — typical burger fries stuff but super yummy. Again, if we were all adults drinking alcohol this wait wouldn’t have seemed like a huge deal. But a hungry 10 & 15 year old with their already exhausted mama? Ugh. The wait was UNBEARABLE. DO. NOT. BRING. CHILDREN. HERE. And honestly, that’s probably obvious to most parents. Two years ago, there’s no way I would’ve even tried to bring my kids here but they’re old enough now to handle most “adult”ish restaurants. Good bar. Slow AF restaurant. Not recommended if you’re starving or in any...