I was in Chico visiting for training. I did a Google search to find a local pizza place by the slice. Celestino’s New York Pizza came up and had an excellent review. I decided to go there to have a quick slice of pizza. To my dismay when I arrive there, I saw a hand scribbled note taped to a pole stating that you had to go to a window to order. I approached the window. Nobody was even standing at the register. I observed a female and several males working behind the counter and talking to each other in the back of the restaurant. There were no other customers. After some time, the female finally approached the counter to take my order. I asked about their calzones and what was in them since I don’t order them very often. She rolled her eyes and with an attitude explained that the calzones only came in one size large and that were $8.99, then giving me an assortment of different types of combinations I can get in a calzone including one that I could add up five of my own ingredients. She came off as perturbed that she had to explain what was in a Calzone and seemed in a hurry. So, to make life easy I ordered a slice of sausage pizza and a bottled water. In the meantime, while waiting in the heat, I observed a small family order a pizza and some water. The family then walked to their car to sit in it with the mother stating that it was too hot to stand outside and wait for their order. The female who I was dealing with the above and who had taken the order of the family then appeared out a side door and yelled several waters, placing several plastic cups and straws onto a dirty table outside the restaurant. She looked around and walked back in the restaurant and out of view before anybody picked them up. Another gentleman had approached to order a slice of pepperoni pizza. She took his order immediately and within less than 30 seconds appeared out the side door yelling a slice of pepperoni pizza placing the piece of pizza and uncovered paper plate on the same dirty table outside the restaurant; before walking back into the restaurant and out of view. I approached the window again to find out about my order. Again, I had to wait some time before same female approached the window. With the same attitude, she stated sometimes it takes time. I told her I just saw several people order and get their food in a very fast time. Again, she rolled her eyes and said, it takes time for some types of pizza. At is point I was so disgusted that I told her to throw the piece of pizza in the garbage and I would go someplace else. Before I left, I again saw her exit out the side door put a box of pizza and, brown paper bag on the same dirty table on the side of the restaurant table announcing that pizza was ready. She then walked back into the side door before anybody picked up the upped the order. This type of service does not seem very sanitary. In addition, if you have a family and kids, this may not be a good place to eat. There is no seating or shade near the window in which you order food. I found it very hot and uncomfortable while I am waiting for the food in which I never received. This would’ve been a much better experience without the female server’s attitude. She could’ve taken the time to explain that it may take several minutes to cook the type of slice of pizza that I wanted. On another note, don’t order the bottled water unless you want Aqua Fina. In addition, who wants to receive their food on a dirty table outside the restaurant. As I drove away, I saw the female and another male worker standing outside the restaurant. They looked at me and then began to laugh. Maybe this place works for the University of California Chico students in which the University is across the street. But, for other individuals and families this place did live up to the to the google reviews.