Subway — Restaurant in Chicopee

Please DO NOT order take out from this location! Or in fact, any other location that is owned by this franchise owner(probably all down Memorial Drive). They will never, ever get your order correct if you don't stand there and tell them to stop putting things you didn't ask for on your sandwich. It's a waste of money at this point. I have a severe intolerance to dairy and yet, no matter if I take off all dairy items AND put it in the instructions, they simply don't listen! It's really not that hard to just read, I say that as an ex-employee of Subway. If they mess it up, you can 100% forget about getting your money back because the store can't refund you and Subway online support is useless.

It seems to be a widespread issue through every store on Memorial Drive, so I'm beginning to think it's not only the employees, but rather poor management and no training as well. There are a lot of other reasons not to eat at Subway(three words: sanitary/health issues), and I know that as an ex worker. Please just stick with other sub shops, for your...

Not very happy with the way my sandwich was made.. very sloppy and the chicken salad wrap was horribly made with the wrong chicken. There’s a specially made chicken just for the wrap. And finally the person that was making my sandwich seemed not to know what she was doing. I should have left and...

friendly staff. i ordered ahead on the app, and it was ready when i arrived! just inside the doors on the left at the walmart. sandwich was fresh. they even remembered the mayo packets...