Pizza Hut — Restaurant in Chippewa Township

Oh how the mighty have fallen.

I have not been to a Pizza Hut in about a decade. Not for any particular reason; I just haven't really had the craving. Today was a reminder of why I don't do pizza at this place.

This is a location that from the outside appears to be a closed business. You could drive by it many times without even noticing it.

The inside looked like a 1990's Pizza Hut had been gutted by a private business owner looking to bank off the name of the franchise.

The staff was... interesting. Look, they're not as they seem in the commercials but they're people struggling to get by in a job that probably nickel and dimes them so enough about that.

There was no visible menu board or menus to pick up to look at. The menu I was given didn't have prices listed. And the place just looked filthy.

The wait time was about 25 mins which I can't complain about, however they got the order wrong. I didn't discover this until I got home and I was so hungry, I didn't even care.

The pizza dough was thin as can be and a bit too sweet and underdone (very doughy), the mushrooms definitely came from a can. The pepperoni was dry. I asked for half plain cheese, half pepperoni and mushrooms. I got only the latter.

I also ordered the garlic knots and though all the cheese was cooked out of the centers, they were still pretty tasty.

For this: a large stuffed crust pizza with two toppings and an order of garlic knots, I spent nearly $25.

No one out pizza's the hut? Are you kidding me? Everyone out pizza's the hut! This was the worst pizza experience I can recall.

It's a shame for those who work here because they're just trying to earn a living, but the business as a whole has some soul-searching to do and if I were Pizza Hut corporate, I'd be revoking the franchise from the owner and ending any association with this location.

PLEASE DO BETTER,...

Living in the area for some time, I've never really tried this Pizza Hut. However, this evening, the combination of wanting to try something different with the fact that I'd never been here mixed in with the cash back bonus I was getting from my bank found me on their website this Friday evening. I saw that they had a pretty decent deal and combined with my previously mentioned bank discount. I decided this seemed like a win-win!

Upon arriving, it was immediately noticeable that the store had seen better days and was left in the remnants of what was a '90s glorified hotspot on a Friday or Saturday evening. Today, you can see the ruins of what used to be and the shell of everything that still is, that being said, it still operates just like a normal Pizza Hut today. I saw that they had a drive-thru window but decided I would walk in to Pick up my pizza and proceeded to wait at what I thought was the front desk. After I saw a car pulling up to the drive-thru, I soon realized that there was actually a different front desk on the side that I didn't come in, closer to 51. It didn't take any time and the girl was very friendly who handed me my pizza. She just had me sign the receipt and I was on my way.

When I got it home and I opened up the box. The picture that I included with this review is what I discovered! Absolute perfection! It looks like it was made by a Pizza chef! Somebody who definitely knows their way around a pizza! The flavor is on point with Pizza Hut and definitely doesn't disappoint in any regards, especially considering the price I paid and the adventure that I was trying to have this evening! I definitely will return if another deal finds...

Would have loved to do an actual review of the food but we never received it. Ordered for delivery and paid with credit card along with the tip. Ordered at 6:20pm and was told 30-45 minutes which seemed normal. Kept getting updates with later times as the driver had not gotten to the store yet to pick up our order. Then we found out it was being delivered by door dash and not actual drivers for Pizza Hut. When the driver finally showed up at 7:45 pm she said it was cash on delivery. I tried explaining to her that the order was already paid for with a credit card with Pizza Hut over the phone. She then had to call her door dash boss. This took another 15 minutes. In the mean time I called Pizza Hut to explain what was going on and they would not give me the order that was paid for. The manager at Pizza Hut said this was the second time this happened tonight. Long story short it is now 8:05 pm and no pizza for dinner as the door dash driver said she was told by her boss to bring it back to the store. At this point I am still on the phone with the manager of Pizza Hut and told her they are bringing the order back. She said she would credit me back on my credit card but because it is a weekend and a holiday on Monday it would probably not go through until Tuesday. So no pizza for me tonight and no credit until next week. Pretty poor way to do business. The manager did offer me a discount of $20 on my next order but I think from now on I will take my business elsewhere. Too much aggravation...