Phila Fusion Noodle Bar — Restaurant in City of Saratoga Springs

This place is horrible I had a terrible experience last week.

I also wanna point out that I have no will intent and I normally never ever write a restaurant review.

I also want to point out that I work in food service for a very large food distributor and I'm a corporate chef.

I decided to pop in here for lunch last weak because I am a fan of Vietnamese food, Thai food et cetera.

I was a little taken back because it was a Wednesday afternoon about 12:15 you would figure this place would be packed for a nice lunch crowd.

There was not 1 person in the restaurant.... I went against my gut initial feeling and said I'll go in anyway even Knowing that it's not a good sign at lunch time when nobody's in the restaurant.

I sat down looked at the menu real quick I got a Coca-Cola, rice paper Spring roll And the hot and sour noodle Vietnamese soup.

My water came and my coke came and I didn't make much of a big deal about it but my Coca-Cola was completely flat.

Like I said I didn't mention anything and just went along with it.

The appetizer Spring roll was pretty decent.

When the noodle soup arrived I noticed a strain smell. I knew instantly that the chicken seemed to be spoiled or somewhat on the rotten side it smelled horrible.

I took 2 spoonfuls and it was a rancid taste and smell.

I generally don't make a big deal out of anything simply pushed the soup back towards the end of the counter and waited for her to come back and approach me and ask?

I explained to her that the soup was fowl and had a terrible taste and smell to it; She immediately went on the defense and said there's nothing wrong with the soup And said that it was fine.

I said OK ....I left that at that I proceeded to give my credit card to pay for the check. At that point I would assume normally speaking in most established ethical restaurants they would have compted the soup whether I was right or wrong.

She charged me for everything on the check.

I explained again I didn't eat this at all it was $17 and I really felt that there was something wrong with it.

She proceeded to say no you still have to pay for it.

At that point I simply said My Coca Cola was flat the soup was rotten I'm the only person in the restaurant maybe that's a sign that there's something wrong.

I also mentioned to her that I'm not looking for a free meal or trying to scam the system, I said I work in food service and I'm a corporate chef.

And I'm not coping an attitude.

She said you still Have to pay for It.

I said I should have known better......this is why you have no customers in your restaurant.

But wait it gets better......

So I was still hungry for lunch so I noticed right next door literally 50 feet next door there was a Thai restaurant I said okay I like Thai I'll go in there and hopefully I'll have a better lunch.

I walked into the Thai restaurant again which was directly next door and I noticed this place was completely empty as well, Not one customer sitting in the restaurant.

So I immediately thought what are the odds that these 2 restaurants are sharing the same kitchen and they are the same owners.

I asked the woman in the Thai restaurant; I said are you the same owners and connected to the restaurant directly next door.

She said yes.

Again both restaurants completely empty not one customer at 12:30 in the afternoon in Saratoga for lunch.

Need I say...

Delicious Pad Thai and Thai iced tea.

They cover a wide variety of Asian food, from General Tso, to Pad Thai, to Ramen, and back to Peking Duck! For a place focused on fresh homemade noodles, they have a really diverse menu 👍

The pad thai has a deep flavor that's hard to nail down. The type of flavor that comes from a well seasoned grill. It's not fishy at all, I think they skip the fish oil, which is another reason I love it so much. Other places pad thais just aren't as good as Phila Fusions.

My personal favorite is Kao Soi. It's a coconut curry sauce with lo mein noodles, chicken and bell peppers. When it's hot it's more like a soup, when it's cold in the fridge it's more like a curry -- best of both worlds.

If you've had Thai iced tea, then you've had Thai iced tea. Here, they make sure to load up on the cream. That's what does it for me. 🤤

Service is great. We usually get the same waitress, who is friendly and does a wonderful job explaining the dishes. Sometimes that can be an issue at other places, not here.

Stop by this place. You won't be...

Horrible experience. We were very patient with them and our food took over an hour to get to our table, and didn’t even come out until we asked why our food is taking so long. Only then did they bring it out. When we ordered, there were only 2 other customers in the restaurant. Their excuse as to why our 5 dishes took over an hour to get to us was because ONE person ordered 3 pieces of sushi which they counted as an appetizer. Half the food was freezing cold. The meat dishes were okay, but the vegetarian dishes were horrible. Very little flavor in the Thai food. Vietnamese food was okay But you could tell by the noodles that the food was sitting for a long time before it came out. The service was horrible. Our waitress, who wasn’t the one to bring any of the food out, was very apologetic when we explained the situation and she was the one who was able to take the freezing cold bad dish off our bill, she was very nice. After waiting so long, it’s very disappointing when the food is horrible and the...