I like CAVA. I sent an email to corporate a year or so ago asking if they would be coming to Lower Westchester so when I saw they were opening at Cross County I was happy about it. I went there a few days ago for the first time and after waiting on the long line I started putting my bowl together only to be met with multiple "we are out of that" responses. I ended up leaving without anything. Very disappointed. It's true, the space is too small and since it's located at Cross County Mall it's always going to be packed. I will stick to going to the one in Rye even though it's a bit...
Read moreordered my food ahead to pick up at 4:30, didn’t get my food until an hour later, put the wrong order label on the bag so someone almost took my order, told me they didn’t have avocado (which i paid for) when they did and gave it to me when i said i already paid. workers standing around laughing doing nothing while the store is packed and people are waiting, gave me the wrong rice, i ordered half roasted veggies in one of the bowls and didn’t receive that, only got one of the free pitas, and they gave me the wrong drink. L cava...
Read moreI had such a wonderful experience at CAVA thanks to Zoe and Cesar. Both were incredibly friendly, welcoming, and attentive from the moment I walked in. Zoe made great menu recommendations and handled my order with care, while Cesar ensured everything was prepared quickly and with a smile. Their teamwork and positive energy truly made my visit enjoyable. Customer service like this is what keeps me coming back — thank you both for making my day a...
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