Bright Side Italian Restaurant — Restaurant in Cleveland

The atmosphere is nice in the dining area, but the bathroom was darker than the dining area, which I think is gross, and it wasn’t well stocked with toilet paper. I had to hand a stranger more toilet paper, so they can finish their business, thank God for girl code.

I had the non-alcoholic drink called Seasonal Contrast: pineapple, coconut, lemon, spiced cranberry & blueberry puree, and the Citrus Salad: blood orange, grapefruit, tangerine, fennel, roasted almond, shaved endive, water chestnut, pomegranate-mint dressing. Both were good, but the salad had musty fruit in it I think it was the grapefruit, and some of the lettuce didn’t taste as fresh. Maybe because I only buy all organic foods. Nevertheless I took out the pieces of grapefruits and the rest of the salad was good, the water chestnut and roasted almonds was the best part of the salad.

And the staff was super nice.

And the other think I didn’t like the most was the way they did the bill. When you come in and you place an order for anything, they take your credit card and start a tab, that’s fine I don’t mind that part to make sure people don’t skip out on meals and drinks. Thing that gave them the ⭐️ ⭐️ rating is because of how the bill came dropped my whole experience.

The bill was unnecessarily confusing they charge you for the food and what it might be if you was the tip on a written bill, but then they give you electronic device to cash out that shows exactly how much the bill is and the highest tip to give without showing the price of how much your bill would be in the end.

Which is different from the print out they give you. I was so annoyed about the whole experience, first the portion size of the salad on a large plate, but a handful of salad, a small drink in a tall glass, the low lights in the bathroom, that was not well stocked, and then a confusing bill, and the restaurant was cold. And they left the entrance door open, so I had to eat with my winter coat on when I sat at the bar.

I would love to go back and give them a second chance, because the atmosphere was nice, non-alcoholic drink was good and the staff was so super nice too and they had a lot of different choices...

How disappointing! I have never written a negative review. But, here goes. First, there was no street parking available and we had to pay over $10 to park a block away. Then, the restaurant was SUPER LOUD, mostly due to very loud music. I have a baby, so we checked the decibels and it rated at 81! We literally had to go next door to buy ear plugs for my baby to stay in the restaurant safely. 5 of us ate, 3 got one drink, 2 ordered just water, and our bill was still over $200! None of us took home leftovers because the portions were not that big. That has never happened with our family before. This is not Italian restaurant. It is a very trendy restaurant with a few Italian choices. It was honestly hard to choose what to order because everything was bizarrely made and/or seasoned. Nothing sounded very appealing. I ended up ordering Salmon on a bed of sushi rice. Now, I will eat basically anything. I have literally traveled the world eating bizarre stuff. I have never, and I mean never, not eaten my meal even if I didn't like it... until Bright Side. The "sushi rice" was so disgusting I couldn't eat it. My mom ended up eating it and giving me some of her burger to eat instead. She didn't like it either, but at least it was not inedible to her. She said it tasted heavily of capers which she typically likes but said were overwhelming in the rice. What are capers doing in sushi rice? My dad and brother said their meals were covered in capers as well. My brother also likes capers and said he had to scrape some of them off because they were so overwhelming in his meal too, which was different than mine. Finally, how do you call yourself an Italian restaurant and not offer bread at the table.

The only positive I can say is that the service is good. You don't get one waiter like you do it all the other restaurants. There are different people taking care of your various needs. For instance, someone is going around filling waters, while another person is taking orders, and still other people are delivering drinks or food. We saw at least 5 different people over the course of our...

Rating: 2/5 Stars

Food: 1/5 Stars The food at Bright Side was extremely disappointing. I visited twice—once for brunch and once for dinner—and neither experience was enjoyable. During dinner, I ordered a pizza that was served burnt, which is unacceptable for any restaurant. While the server noticed the issue and had the meal covered, the fact that it even made it to the table in that condition left a bad impression. Unfortunately, my brunch dish wasn’t memorable in a good way either, further confirming that the food quality is lacking.

Service: 3/5 Stars The service was average, but there were some clear areas for improvement. While the server was friendly and tried to resolve the issue with the burnt pizza, I felt she shouldn’t have delivered it in the first place. There was a lack of attention to detail that impacted my overall experience. However, she did make an effort to make things right, which is why I didn’t rate it lower.

Atmosphere: 5/5 Stars The one saving grace of this place is its stunning atmosphere. Bright Side has a beautifully designed interior that makes it a pleasant environment to dine in. The decor is modern, stylish, and inviting, creating a comfortable setting that could make it a great spot to hang out with friends or family—if the food and service were up to par.

Conclusion: Despite the beautiful setting and decent service, Bright Side fails where it matters most—on the plate. The burnt pizza and underwhelming brunch dish left me with a negative view of the food quality. Based on these two visits, I’m unlikely to return, and I can’t recommend this place to others unless significant improvements are made to the menu and...