McDonald's — Restaurant in Cleveland

Exceptional Service at McDonald’s – Christopher Fielding Sets the Standard

I recently had the pleasure of visiting McDonald’s, and I have to say, the experience was made truly exceptional thanks to Christopher Fielding. In a fast-paced environment where efficiency and customer service are equally important, Christopher demonstrated an impressive balance of both. From the moment I walked in, his energy and professionalism stood out.

Christopher’s work ethic is remarkable. He handled every customer with patience, kindness, and efficiency, ensuring that each order was taken accurately and delivered promptly. Even during busy moments, he remained composed and focused, treating every guest with respect and attentiveness. It was clear that he genuinely cares about customer satisfaction, going above and beyond to make sure everyone felt valued.

What impressed me most was how he interacted with customers—his positive attitude was contagious. Whether it was greeting guests with a warm smile, answering questions with enthusiasm, or handling special requests with ease, he approached each task with a level of care and dedication that you don’t always see in fast food service. It’s refreshing to see someone take such pride in their work, and Christopher is a shining example of what great customer service should look like.

McDonald’s is lucky to have someone like Christopher Fielding on their team. His hard work, professionalism, and genuine kindness made my visit an absolute pleasure. If you’re looking for a McDonald’s where you’ll be treated with respect and served with excellence, be sure to stop by—and if Christopher is working, you’re in for a...

In the quaint town of Cleveland, where the streets are as familiar as the faces, there's a McDonald's that stands as a monument to the most consistent inconsistency. Owned by a man known as "Mark," this establishment has become the butt of the town's jokes, not for its Happy Meals, but for its perpetually "down" ice cream machines. "Welcome to McDonald's, may I take your order?" they ask with the enthusiasm of a sloth in slow motion. And before you can utter the words "McFlurry," they hit you with the punchline that's no longer funny: "Sorry, our machine is down."

Call Mark, the owner, they say. Will he tell us why the cornerstone of dessert machinery can't seem to be resurrected? Is it a complex mechanical failure or a simple lack of will? The mystery remains unsolved, much like the Bermuda Triangle or the true identity of the Hamburglar. Then there's the McCrispy chicken sandwich, the only beacon of hope in this deep-fried fiasco. My son adores it, and I can't blame him. But the combo, oh the combo—it's a gamble. Will the fries be hot, or will they be reminiscent of limp, forgotten memories? It's a 50/50 chance, a culinary roulette that leaves you either satisfied or sighing. The employees, oh, the employees. Never have I seen a smile behind the counter, nor a glint of joy in the eyes of those who serve the Big Macs. They move with the speed of molasses in January, their spirits seemingly crushed under the weight of endless "I'm lovin' it" jingles. So, dear reader, if you find yourself in Cleveland, craving a taste of McDonald's, remember this review. And maybe, just maybe, bring along a toolbox—you might just be the hero to fix that ice...

Worst McDonalds experience in my life. For starters, while I stood to wait on someone to take my order. The manager alex, was on the front line filling orders she made it a point to call a employee on the phone to tell her not to come in since she couldnt get to work on time she could try again on her next shift to get it right. After the phone call she proceeded to talk about the said employee. Someone finally takes my order after they got done gossiping. I proceed to find to get my drink and sit down. Well this proved more difficult than it should have been as there were 16 dirty tables in the whole restaurant. No, that's not a exaggeration, I counted them! So it gets me looking at everything, it looked like someone drug a leaky trash bag across the entire floor and it dried leaving a black trail all the way through the dinning room. We wipped off our on table, the food arrives, my freshly cooked 1/4 pounder is burnt. Fries were cold. We didnt even complain we just wanted to get out of there because it was obvious no one here cared about anything! As we sat and chewed the grossness other guests were now taking the black trail through the dinning room looking for a clean table, they verbly expressed their displeasure with the cleanliness amunst themselves as well. This all happened on Sunday 10/14th around 5 to 6pm. We were traveling and usually enjoy stopping at McDonald's along the way, but needless to say we will never visit this location again because of...