Round Table Pizza — Restaurant in Clovis

Was in there this past Friday with a group and tried to order 2 beers (one for me and one for my friend) with our meal, but were told by the shift manager, Debbie, that we couldn't. This was our first drink and we were there with family during a kids event, having no previous drinks before arrival. Her reasoning was that their system would not allow multiple alcoholic beverages to be rung up on same transaction. She told us we would need to pay for one, then get to the back of the line and order the other. As this is the stupidest thing I've ever heard of from a business (whose goal is to earn revenue), we double and triple checked and she confirmed that's the way it is. It didn't take long to find other members of our party who were able to order multiple beers with no issues. Fortunately, we asked to speak to another manager and Diana was super helpful. She apologized and confirmed that there has never been a limitation that would prevent this. I honestly don't what Debbie's problem was, but she could and should have recognized that maybe she initially misspoke and tried to correct it, but instead she doubled and tripled down on her stupid made up policy. Given that she is a shift manager, you would imagine that she would be familiar with policies and her system. Food was good and Diana was nice, but Debbie was absolutely atrocious and in my opinion (with my 20+ years in retail and customer service) has no business having a manager title. Apart from obviously not knowing how to do the basic parts of her job, she was rude, condescending, and unable to admit that she...

I was treated unfairly here as a doordasher, I haven't been to this location to pick up a doordash order in a long time and now they require us to pick up with a pizza bag or else they will refuse to give the order. Keep in mind, they dont have any of these bags to give out and doordash doesn't provide them, seems fair. As someone who's done food delivery for a long time, those hot bags dont really do anything especially for a 5 minute drive. After calling the customer to explain the situation, which they were upset about as well, because they too agreed, the pizza bag is not a big deal and they'd be perfectly fine with getting it delivered without one especially if it causes this much of a headache. After talking to doordash support they said they had to unassign me from the order and I would receive no pay. So after wasting 30 minutes of my life trying to get this figured out, I lost out on a high paying order and my ratings took a hit and I got punished and the customer had to wait extra time to get their order. All because of a stupid pizza bag, which they're totally fine with ubereats or any other food delivery service picking up without by the way. I picked up an ubereats order here within the past month and had 0 issues without a bag. Hey manager or anyone up top at round table that may see this. Maybe just be a human and have customer service and some self awareness and dont completely screw over people over something as trivial as a pizza bag... it's a stupid rule you guys made up that doesn't even make sense, not one of the 10 commandments...

Worst service I've ever gotten the manager there at night is rude and always has attitude and jus tonight i ordered a pizza at 930 first of all cuz they never answer the phone ever never gotten through to them at any time but they gave me a 10 o clock pickup time so I get there at 10 yhe manager sees me and runs to the back when I realized she locked the door then I see my pizza then I see someone grab it and take it away so when I finally got her attention she says they're closed and they voided my order even though I was there at the time they gave me I even showed her the order info she then said she tried 2 call me twice but she was lying cuz I then showed my call logs and no calls I said I've tried calling multiple times they don't answer she says she locked the doors at 1003 there was no way cuz I was out there at 10 exactly and even if it was 1003 u only give a customer u no has a pickup time of 10 only 3 mins to get there before u void their order it was the worst experience I've ever had at any pizza place ill never go back because this girl will never get any type of punishment or accountability so peace round table hello me n eds my old friend I should've...