Donatos Pizza — Restaurant in Colorado Springs

I would of liked to rate it higher but unfortunately was never able to order. The local Red Robin has been promoting Donatos pizza for some time now. Today I thought I'd try it. I reviewed the website and decided on a Classic Trio which consist of sausage, pepperoni and mushrooms, pretty basic and a side of meatballs. Once you go to order on line it takes your choices down to about 6 items to order from, so I call in and the lady tells me they only offer a few things from the menu and the pizza and meatballs I want are NOT available but I could get a kids meal with meatballs in it! I then ask if the pizzas are frozen and then heated up as I still can not understand why the simplest of pizzas could not be made. The girl on the phone was unsure if they made the pizza there or if it was frozen. That was the end of my call and any business Donatos will get from me. If you don't serve it,...

They don't advertise their location very well at all. Unless you do some digging, you'd never know it's inside Red Robin. Another thing to add, was that there was just one other guest in the lobby, and you could tell staff was drowning, as it took 20 minutes for anyone to get their food (grub hub, to-go, ordering at the counter, etc). Paid $20 for a large pizza, but I was left feeling a little dissatisfied on my original taste and evaluation from an actual Donatos store. I guess they're trying to test it out, but between the influx in price and the poor staff from RR, I don't see Donatos being as much of a success as it is on the east coast,...

If I would have known this was owned by Red Robbin I would have not have ordered it (delivery). Nothing against the staff but this place sucks. Pizza tastes like corporate cardboard. No character at all, just card board with marinara on it. And they cut my pizza as if it was for a 4 yr old (in little squares? why???) ... Won't be coming back and wish I had my money back as this company does not deserve it (donatos...