My husband and I went there to buy a book at Barnes and Noble, and thought we'd get a hot coffee since it was so cold outside.. Stood in line behind a girl who knew the guy taking her order. He was telling her how upset and angry he was for having worked 6 days in a row, and he was about ready to explode. Ok.. I worked a lot too during the holiday season, and know not to complain in front of customers. We get our coffees, and my hot Vanilla Latte is maybe room temperature.. My husband's hot coffee was too. I threw mine away because I was too scared to go back up to this hot head, and have him warm it up, so I threw it away. Never will I go...
Read morewell, i wouldn’t say the service was bad.. but that poor girl working by herself, line and little lobby full of customers, i feel just awful for her. where i work is understaffed so i completely understand not having the hands for things but i just know that if the upper management would handle stuff like that a little better there wouldn’t have to be just one barista working there. managing a place properly helps the well-being of the customers as well as the employees. coffee and service from the barista was nice though, very bright smiles from those over...
Read moreBri is wonderful and so is the entire staff! (I’m sorry if I spelt your name wrong). My daughter and I stop for our morning Frappe and her chocolate milk once a week! Bri remembered my order today and even had my daughters chocolate milk all ready to blend for her! The entire staff is always so nice and makes our morning! Great service and...
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