This location was horrible!!! They rudely were talking amongst themselves so loudly, while my fiancee was telling the cashier our order, that he repeatedly asked her to repeat herself, got the items wrong on the order, and had to be told over and over, several of the items special instructions, before he took note of them on the order and they finally showed up on the order screen for us to confirm. We also, gave up on ordering a few items, because of the rudeness we were being subjected to, as well as the frustration and anger that was rising in myself and my fiancee! Then, after the battle of ordering was FINALLY finished, we pulled up, paid, and then received someone else's order altogether. We promptly informed the cashier of the mixup, at which point the young man proceeded to argue that we were mistaken, and only upon our showing him our receipt, was he swayed to believing us. Then, having FINALLY gotten our order, we drove off on our way home and I began to eat, or rather, ATTEMPTED to do so. When i began opening the wrappers on my tacos, burrito, and chalupa, i found to my dismay, that literally, NOT ONE ITEM THEY GAVE ME, WAS PREPARED AS ORDERED! The food was made so terribly wrong, that I chose to not eat ANY of it, as the items I received ALL had at least one thing on them that I do not eat. Altogether, this had been one mistake after another, in a long running series of taco bell blunders, and is strike one in my book, of the 3 strikes left for taco bell before I discontinue my...
Read moreSo the moral to this story is, don’t waste your time coming to this restaurant or you will be so underwhelmed.
I dropped in here on Thursday evening around 7 o’clock, simply ordered a nachos Bell grande and two tacos which came.$15+.
. After sitting around for 15 minutes never getting my food, I went to the counter and asked for a refund. I got the “OK”. Not a sorry for your delay, sorry for the inconvenience.. but I did get a look of, “I couldn’t care less”.
Now, while I was sitting in there, I watched another guy come in because they messed up his order in the drive-through . After looking at the pace of the staff, which was slow, it’s no coincidence.
There’s only two people inside the restaurant and probably six people working the shift moving at a slow Memphis pace .
I’ve been to this place about six months ago and I thought it was slow and pretty ghetto, but I thought I’d give it another try . Sadly, the results were even worse.
I guess if you wanna hire people that move slow as possible with the “quietly quitting attitude”, This is what you get..
After leaving here, I went half a block down the street to chipotle got a burrito bowl with spicy chicken for $ 8.50 , just barely over half the cost, a cleaner and nicer environment and a lot better service.
I think to myself if you’re the manager working this shift and you see the pace and the lack of effort why wouldn’t you fire some lazy people, unless you just...
Read moreSpent 25 minutes in line. Most of it sitting at the box to order. 4 cars in front of me made it to the window and left before they even came on the speaker to tell me to wait a few more “moments.” They are of course out of ALL Mountain Dew products. Annoyed for the long wait and the fact I come here for Baja Blast I ordered anyways. Finally make it to the window to have the guy be messing around with another employee instead of working. Hands me a medium drink… I have to then tell him it’s supposed to be a LARGE drink as what is served with the combo meal. I’m like whatever I’ve been waiting way too long as it is so I leave. Get home and there’s a giant scoop of beans with no meat on this… go to eat my supposed supreme taco to find a good portion of the shell MIA. Legit looks like they got hungry in the back and were eating when they realized they needed to serve actual customers so they wrapped this hot mess up. Pictures of this joke of a meal. Seriously the worst food service and you need to hire some actual adults to work here instead of kids who just want to mess around and make people wait half an hour in...
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