Taqueria Las Palmas — Restaurant in Concord

My fiancé and I used to be regulars at this taco shop. We’ve ordered from here for years and always enjoyed the food. Usually, we call in our order, but this time I decided to order through their website so I could pay ahead and schedule lunch pickup.

That’s when I noticed something shocking: the pricing on their website is much higher than on other platforms. On DoorDash, a regular taco is $3.85. On their own website, the same taco is listed for $6.04. The description online says “two soft corn tortillas,” which I assumed meant two tacos (especially at double the price).

When I picked up the order, I explained the pricing difference to the employee, hoping for clarification. Instead of being helpful, he was dismissive, made me feel small, and treated my question like it was silly. He even showed me their in-store total for three tacos — $13.72 — which made my point exactly: why was I charged $22.38 for the same three tacos just because I ordered through their own site?

It’s disappointing to feel taken advantage of as a loyal customer, and even more disappointing to be treated poorly when simply asking for an explanation. Unfortunately, this experience has me rethinking whether we’ll be back. Order through door dash if you don’t want to be...

VERY RUDE!!!!! The female that works there was VERY rude and had an attitude from the first call. I was late to pick up my order I admit but as I’m on the way they called and the call was dropped next thing I know I have a message from them when I listen to it she was being very rude as snotty . So I call back to tell them I was on my way but due to her message I will be going elsewhere when she proceeded to tell me whatever don’t come and and accuse me of hanging up on her to which I explain the call dropped because I was on bailey road while she continued to try and argue with me. It’s a shame because I had heard the food was great and was...

From the moment we walked in, we felt at home. The service was impeccable – friendly, attentive, and knowledgeable. The tacos were bursting with flavor, each bite was a perfect balance of spices and fresh ingredients. The margaritas were a refreshing treat! The cozy ambiance, with its colorful décor and upbeat music, really set the mood. It’s clear that the team cares about both the food and the guest experience. Highly recommend for anyone craving authentic...