Starbucks @ Target — Restaurant in Conroe

I have been to this location before but after today I will NEVER be back. If I could give negative stars I absolutely would. I had my son with me and we had just finished up shopping at Target and were stopping to pickup drinks from this location due to convenience. There were 2 employees there, one making the drinks and one taking the orders and there was ONE other customer there, waiting on their drink which was being made and no one behind us in line. When we walked up to the counter the employee who was taking orders almost immediately stepped away into the back. We had been standing at the counter for a few minutes and we pretty much knew what we wanted before we even got to the counter...because it wasn't the 1st time we've been to a Starbucks and get the same thing most of the time. After waiting for a few more minutes my son went and sat down. The employee that was making the drinks never greeted us which I mean if they didn't see us no worries. The employee that stepped away came back with a mop and started mopping the floor, which that's totally cool no problem, coming from a fast food customer service background myself, I know first hand that cleaning is part of the job and has to be done. This person and representative of Starbucks looked right at me though, standing and waiting and said nothing and just kept right on mopping as I stood there, still waiting and when she just kept mopping and did not even give the courtesy of a simple "hi" or a "I'll be right with you" which could have been said WHILE mopping I decided I was done waiting and we left and went to a different Starbucks in the area that DID greet us right as we walked in the door. And guess what! The employee taking orders was cleaning when we walked up to the counter but as soon as they saw us they paused their task, walked over to us and within moments we were ordering our drinks. For the record I'm not mad I had to wait I was in no rush but it is unacceptable to not at the very least, greet your customers and make them feel like like they are less important than...

I ordered one of my regular drinks very common in every single Starbucks nationwide! The only difference was an " added shot of espresso ". The young lady behind the counter insisted that the (Grounds) at the bottom of my cup was "normal " from the shot of espresso! I used to be a barista for Starbucks years ago. I've never seen this! This young girl / employee sadly must have been having a bad day. That's the only reason I didn't have her remake the drink or cause riffraff she was clearly not ok. That said, I am not leaving with a 7$ drink made like that ever again! I was just being kind and giving the girl a break. Besides, I think she was...

it all got 1 star because i did not get the chance to try anything. the asian manager there ignores guests (even when she’s doing nothing and there’s no people there) and when she finally speaks to you, it’s with nothing with disrespect and a “why are you speaking to me” look. she is the only one who ever seems to be working there and i have tried to order there twice and both times i had the...