Another example of an abandoned franchise. New to Carolina Forest and called for a pizza. It took 20 minutes for the shop to enter our order and find a deal (Initially they wanted $45 for two large pizzas and a side). I paid for three extra pizza sauces and overemphasized the importance -- I even asked if they could write it on the box so that the driver wouldn't forget them.
Sure enough, the driver showed up without any of the sauces. The driver tried to blame it on the shop. I showed the sticker on the pizza box indicating that I paid for them, and after retrieving the full receipt to confirm the driver admitted fault. She offered to return to the shop to get them, but by that point the pizza was already long cold.
When I called to speak to a manager, the manager only offered to issue coupons for the value of the pizza sauce. There was no admission of fault, and the manager in question treated my complaint as an annoyance.
With so many other excellent pizza joints in town, don't bother. This particular shop simply doesn't care about...
Read moreMoved into a new neighborhood a month ago. We registered our address with Papa John's so they can add it for deliveries. Received an email a few days ago stating we were added to their locations for deliveries. We placed an order at 6:30. Driver called me at 7:15 completely lost. Stated he had a print out but couldn't find us. Based on his current location he was only 2 miles away. I gave him step by step directions to include screenshots. At 8:00pm he still hadn't shown. I called the store. After a long conversation, the manager told me they do not deliver to our location and she made the driver come back. But they had failed to call us and let us know what was going on. She stated they have never heard of people getting an email saying they were added to a delivery list. So we waited around for 1.5 hours for a pizza that was...
Read moreAs a door dash driver tht depends on food to be ready in a timely manner and napkins plates n seasonings because I like my customers to feel secure in the quality handling of all food n item stuffs well Ms makayla was so on point today I did 3 deliveries from them today n each time she knew what order I was picking up handed it to me fast n hot as I like to tk the extra mile so did she she had a grocery bag waiting for me each time with 2 plates sum napkins n 2 each of seasonings pk I could just pk up n go no waiting for extra items for my customers order n I was ableto bring it to them hot because she made sure I had my pizza bag with me so she is also looking out for her customers n the store she was busy busy n still had time to mk sure my end was covered papa John you have a 5...
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