Graziano's Mercado Coral Gables — Restaurant in Coral Gables

Today I went to buy some of the famous empanadas and left with such a sour taste in my mouth from customer service. I went around 1pm, I didn't catch the woman's name. I went to the register, where a very nice and friendly woman met me and ordered 18 empanadas in two separate boxes. She told me nicely that it wouldn't be a problem. She charged me and told me to go and show my receipt to the woman across for the empanadas. The woman that was across was extremely rude from the start. Didn't say hello or offered a smile. It looked like I was bothering her. She started moving her arms and said something in spanish. I figured she was wanted the receipt so I gave it to her. Honestly, I was so taken aback, that I forgot to tell her that I wanted 6 empanadas in one box and the rest together. When I saw the way she was placing them in the box, I told her that I wanted six of them separately. She rolled her eyes at me for this. I understand people have bad days but that shouldn't impact your job performance.

The empanadas and the food have stayed great over the years but the managers should be on top of their employees more often. If the employees are not in a bad mood, they are either talking amongst themselves or ignoring the customers that are waiting to be helped. I think the managers should be expecting more from the people they are hiring. I hope they make some changes because the food can be heavenly but bad customer service will keep people away. Too many restaurants in Miami to be getting attitude and...

I was a regular customer at this restaurant for 5 years and used to love coming here for breakfast/lunch/dinner since the food used to be great and so was the service and it has a great ambiance. I must say in the past 10 months the food & service quality has decreased enormously, almost none existent.

I’ve dined here within the last couple of months a lot (wanted to give it the benefit of doubt) at different times and even ordered take out and to my surprise not once (not exaggerating) has my ordered been correct, they always mess it up even after I confirmed multiple times given my previous experiences here, as well as repeated the orders in Spanish and nothing seemed to work.

To my surprise, not only were my orders incorrect but the food was not fresh and cooked very poorly. The customer service has been terrible to say the least. Servers were rude and annoyed when I kindly asked them to please fix my order and were hesitant to do so as if it had been my mistake, even after showing them the receipt.

I love Graziano’s restaurant but after many failed attempts to have a nice meal in the Coral Gables location, I decided to go to the Doral location and have been super happy. They offer the great service and food that Graziano’s is known for and I very much love. Not sure what is going on in this particular location but it definitely needs...

Stopped into Graziano’s in Coral Gables the other day and the place doesn’t disappoint.

First off, if you’re into Argentine stuff, this place is a mini treasure chest. Shelves full of yerba mate, dulce de leche, chimichurri—you name it. I kept tossing random jars and snacks into my basket like I was on a spree.

The wine wall is wild. Rows and rows of Malbecs, a few Patagonian Pinots, even some funky blends I’d never heard of. I’m no sommelier, but the guy stocking bottles pointed me toward a $22 Bonarda that totally over-performed with dinner.

And the bakery counter? Unreal. The medialunas were still warm, and the ham-and-cheese empanada basically disappeared before I got back to my car. They keep cranking out fresh trays, so everything actually tastes fresh, not sad and reheated.

Service felt snappy, too. Even with a lunchtime crowd, the line moved quick and my order showed up exactly right—no missing empanadas (the worst). Seating is limited, so grab-and-go is probably the move during peak hours.

Prices aren’t dirt cheap—those specialty steaks can sneak up on you—but for legit Argentine imports and baked goods that taste like someone’s abuela made them, I’m cool with it.

Long story short: come for the wine, stay for the empanadas, and expect to leave with way more groceries than you...