Mexican Restaurante y Taqueria El Valle Verde — Restaurant in Covington

Ok, I want to love this place because it's in my neighborhood, and I want it to succeed. The place has good food...however the menu is sortof confusing, and the language barrier is a little challenging when you have questions about the menu. A couple of suggestions: #1 A menu that is more clear...and make it obvious what the food comes with. If it comes with rice and beans...it should say that on the menu. I understand that people come from all background and languages, so it might be a good thing to be clear on the menu so people dont have to ask so many questions. Also...where are your drink prices? #2 The ambience in the restaurant could use some work. Turn the lights down a little, perhaps candles, hang some art, and try to create a bit of an experience instead of the cafeteria feel. #3 On a personal note...offer more vegetarian options. There are alot of people who are vegetarian nowadays...perhaps let us know there are options on your menu. With all of this said...I can tell they're trying...but remember there is another Mexican style restaurant up the street that you're...

Myself and a couple of friends went to eat here and when the food came out it was all messed up. We asked to speak to the manager and she had an attitude and was not nice at all. She acted like we were bothering her. Once the food came out the second time again, a friend was eat his caldo and in it was a plastic and once again I requested to speak to management and once again she acted like she was bothered. I explained what happened and she said well it’s from the packaging from the seafood. I asked for a discount because after all we did order lots of food and a mistake was already made. She said that she will speak to her boos and see what she could do. When I went to pay for the food there was no discount at all and all she said was that she was not able to give any discount and yet again she has was and did not care. This was their mistake not mine and I will never...

So in the search for as authentic as it can get mexican available in the vicinity I came here.

The ambiance gives an old mexican bar/ restaurant vibe with paintings and decor done to its best to meet the title. So I came here to try the tacos....ordered the birria and carnita.....it was decent portioned and tasted good but was dissapointed it lacked that punch when I saw the 2 sauce bottles....one green and one orange and that changed the whole dynamics to very good!!!

I ordered 3 birrias and 1 carnita on my other experiences of it being small sized elsewhere but here I struggled to finish 3.

The margarita was good and big and came with a side of chips and salsa....and that salsa was fresh.!!!!

The staff did a good job and service.

So in the end if I feel like some good real tacos in the neighbourhood I am...