As strictly a grab and go coffee place, I would give them 4 stars... as a place to stay and work out of, I would give them 3 stars. I decided to meet the rating in the middle and give them 3.5 stars, but rounded up to 4 stars cause Google doesn't allow for half stars!
First things first, the drinks are pretty good! Each time I've been, the drinks are not bitter or overly sweet like some locations! They are a little pricey ($6+ for a small), but that should be expected in West LA/Culver City. My only other thing is that I got an iced matcha latte and they got it out to me in less than a minute, lol. I literally turned around to put something in my bag and my drink was done. They are def not using the nice matcha, which given that this is a coffee shop, I suppose that is fair.
The customer service can be a hit or miss. Sometimes, the barista is very nice and attentive, but sometimes, they seem like they could care less, haha. No big deal since my interactions with the baristas are less than five minutes (including wait time for the drink, lol).
Now my biggest kicker is that they have such a lovely sitting area, but it is not convenient at all! They have a spacious loft, large indoor steps to sit at, and floor-to-ceiling windows that allow for an abundance of sunlight to come in... but they only have one outlet at the loft, two outlets at the ground level (one at a table and one at the bar top), and one outlet located on the steps. I have seen many people leave because they don't have access to the outlets and don't want to sit on the steps like they're back in college. Not to mention the lovely outdoor private patio they have that does not have internet access/extremely weak internet access or outlets. I think if they invest in power strips or something, they might get more people who want to stay and work in the store.
My other gripes is that they don't have their own bathrooms and you have to pay for parking at the Platform parking garage next door ($2 for the first hour, $3 for 2 hours, $5 for 3 hours), but that's really outside of their control, haha.
Anyways, grab and go seems to be the best bet here until they try to fix the...
Read moreI’m a blue bottle fan, and I drink a blue bottle coffee at least once a week. This morning I went to get coffee with my boyfriend at this location. He ordered a drip coffee and I ordered a almond milk latte. Usually I get my coffee before him as it takes a long time to make a drip. He got his coffee before me and I needed to wait around 10 min to get my coffee while I rush to my work, but hey I get it it’s not a Starbucks I will wait for a good cup of coffee. While waiting a woman that was also waiting for her coffee and ordered after me was screaming on the phone inside the coffee shop near the waiting counter. When my coffee was finally ready she literally grabbed the coffee from the barista confirming its her almond milk latte and left. I told the barista that was my almond milk coffee I was waiting for and I ordered before this woman. She answered by saying “I didn’t see another almond milk latte order” while I clearly was charged for it. after she realized she had another order from the other woman she quickly made my latte which was COLD and not as good as a usual blue bottle coffee. I left to work with a cold coffee and a terrible start for my morning. Next time please make sure you know who you making the coffee for as you ask for names in...
Read moreI am writing this review as I sit upstairs at this exact Blue Bottle location. Blue Bottle is Blue Bottle so I won't write about the coffee. You already know what to expect.
This location has a clean and modern interior with white walls and light wood throughout. I have passed by this location a lot and I always thought that it would be a good idea to do some work upstairs. This is actually a bad idea because they don't have real tables/chairs upstairs -- only big bean bag-like chairs with no back support, tiny white tables, and floor cushions. WiFi can also be spotty since they don't have their own network and you have to connect to the plaza's WiFi (open and unsecured). On the bright side, they do have a back patio with some real tables and chairs if you want to go outside.
In conclusion -- stop by for the coffee, but don't plan for...
Read more